Brian

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Everything posted by Brian

  1. I *think* you're asking about hosting movies in which case no, we cannot allow that but if you mean something else let me know
  2. 1. If the Paypal account is unverified and the address on your profile is based from a high risk country, we might not accept it. It's a case by case basis so cannot say 100% 2. You can change the service length at any time, so yes you could go from 12 to 6 months. As for location our Washington DC facility is closest to you
  3. 1) We do not have a demo of our specific panel up but ours is nearly identical to the one cPanel offers at http://cpanel.net/products/cpanelwhm/try-demo.html 2) There is not 3) Nothing will be sent in the mail it will all be electronic (email) 4) This is not a service we currently offer 5) We do offer migration assistance at no additional cost. Once your account is setup simply contact our support department providing the login details to your old host and we'll help with the move.
  4. Raymond pointed you in the right direction Going to http://www.hawkhost.com/legal will allow you to view our TOS and AUP and see what is and isn't allowed on our servers. If you have questions about a specific application or site content you can ask here.
  5. I'm not sure I fully understand what you're asking, could you provide a bit more detail please?
  6. 1. Yep you could do that 2. The rule does not apply to a VPS
  7. Hard to say without any errors since it could be any number of things but have you considered a package like WAMP? It'll install and interface everything you need in a nice easy to use fashion: http://www.wampserver.com/en/
  8. By default we don't provide access to a compiler (like gcc) so that's why it's failing. Please submit a ticket at https://support.hawkhost.com or email our support department asking for access and cite this thread (so we know why you need it) and we can get that straightened out
  9. Absolutely! We place fewer restrictions on the VPS accounts than shared hosting since the environment is 100% customizable and yours.
  10. This would be pretty hit or miss I think. The support one would bring no real value to the table since we're already available 24/7 through the helpdesk and that's a lot easier (account verification, details, ticket history, etc) than doing support on IRC.
  11. We've compiled all the suggestions into our internal system, and are looking at ways of cleanly incorporating this into the site / theme. Thanks for all the suggestions so far
  12. Once your account is due for a renewal you'll be sent an email with the invoice. This is generated 7 days before the invoice due date. If you were asking something else and I misunderstood please let me know
  13. Sounds like it got confusing fast eh ? Might be easier to diagnose this one via support ticket so we can include the actual real domain names and our guys can take a peak. Please contact them by either emailing [email protected] or logging into https://support.hawkhost.com if you already have submitted a ticket via email and have an account.
  14. All you need to is point the document root of domainB to that of domainA when setting up the addon domain and it should work just fine
  15. If you guys can come up with something that we all agree on over here, we'll commit it to our internal management system and try our best to find a way to work it into the fabric of our operations. Now go on and impress us :cool:
  16. I'd say you've spun your wheels and have made it no where, despite the play on words. If your goal is to fail, at least aspire to something, anything, in case you manage to succeed.
  17. It certainly is nice to see the Hawk on a physical print and not just a logo on a site. Good work mate!
  18. 1) I think you guys are in a better position to answer that truthfully. Your opinions mean a whole lot more about how we're doing than ours do 2) Same answer as #1 And ya, I stole Tonys privilege to reply first
  19. Working the word "soaring" or "flying" into there would fit the Hawk image a bit better. Thoughts?
  20. Brian

    Whmcs

    Unfortunately we don't do any type of WHMCS reselling
  21. This looks awesome. Good work
  22. Thanks for the review, we appreciate the feedback (both good and bad). Here's to another happy year or more with us
  23. Sounds like something you'd be best off handling via ticket -- please either re-open the old ticket and reference this post, or submit a new one referencing it. We'll have it pushed off to our sysadmins immediately and it'll be looked into right away.
  24. If you login to cPanel and go to the "Simple DNS Zone Editor" you can add a CNAME entry for www We can do it for you as well, all you'd need to do is submit a ticket at https://support.hawkhost.com