Brian

System is back at 100% so we're closing this issue.

Server is back online at this time as fsck has been completed. All sites will be online within 10 minutes from now. We will continue to monitor the health of this system in case there are lingering issues.

We are at 90% completed on the home partition.

52% completed on home partition.

fsck is currently running on the home partition.

We are now running fsck again on the other system partitions.

We performed an fsck on what we believed to be the effected partition, unfortunately it has not fully resolved the issue. We are continuing to investigate this and will likely be running another fsck on this system shortly.

We will be running an fsck on this machine to resolve some file system inconsistencies.

We are currently investigating a hardware event on Tornado. Any updates will be posted in this forum.

Given other people were able to reach the site and there were no reported server issues from the one you're hosted on, it sounds like it was an issue local to your ISP. It may also have been a temporary routing issue to our provider. Also, fun fact! Ryan Dunn grew up in the same town I did though a few years apart. Each time I've replied to this thread I can't help but remember that fact

Site loads what I'd consider quickly here, only delay comes from the hosted ads and social widget on the left. I've had two others test as well and they're unable to replicate any slowness.

Email our sales department ([email protected]) and we can help you through there!

Loads just fine in all browsers here too. If you haven't already try clearing cache/cookies on FF again and also try loading the site through a proxy (http://anonymouse.org/) in FF, that should work. Site is definitely up though as far as I can see.

Both http://www.hawkhost.com/cloudflare and http://www.hawkhost.com/Cloudflare/faq may be useful for all who are reading this thread

This maintenance window has started and the machine was just unracked for the memory replacement.

A public listing of PDFs for download isn't an inherent security risk so it can be in any folder inside of public_html safely. It just comes down to personal preference at that point if you want it in a subdomain (ie pdf.yourdomain.com) or a directory of the primary domain (yourdomain.com/pdf)

We can look into this , I know IPB has a tool for this in the AdminCP. If we decide to set it up we'll update this forum and let you know. In our opinion, it's best practice to use an email address that isn't hosted on your account for notifications. That also includes your client area as well. Reason being if your account is suspended or something happens where an account is disabled, we have no way to contact the account owner if their contact email is hosted on the suspended account. Same idea applies here as well you'd be best using a gmail account or something similar, just to avoid the scenario you mentioned in your post.

Thanks for all the continued feedback folks -- like I said before each suggestion is being evaluated and we'll be in touch on what we think

This maintenance window has been completed.

This maintenance has been completed.

This maintenance has been completed.

This maintenance applies to all shared, reseller, VPS and backup servers Scheduled Maintenance - GLOBAL [07/22/2011] Date: Friday, July 22nd, 2011 [07/22/2011] Start Time: 12:00 AM CDT End Time: 04:00 AM CDT Services affected: Public / Private Network Location: GLOBAL Duration: 4 hours Event summary: Datacenter engineers will be performing global maintenance on their backbone. During this maintenance, engineers will be implementing a number of policy changes related to route announcement and accepting routes from providers and peers. This work is required to support continued growth within the network and future global expansion. Customer impact: While engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.

Usually you'd do this via .htaccess for the country but since Scotland is part of the UK to block via IP you'd need to block all of the UK, which is a few countries more than just Scotland. I'm not sure of another way to do this but maybe someone in the forums can enlighten us.

Thanks for all the feedback so far guys Everything you're suggesting is being discussed (especially this idea of me being in a limo) and we're working through the good + bad of everything here. Keep it coming!

We have speed tests available for all locations at http://www.hawkhost.com/Network/Index which you can use to determine the best speed from your location.