Cody R.

We'll be performing a kernel upgrade on on Thursday January 20th between 12:00am and 1:00am CST. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. We estimate the server will be down for about 10 minutes while the machine is rebooting to the new kernel. Date: 01/20/2010 Start time (CST): 12:00am End time (CST): 1:00am Duration: 1 hour Estimated Down Time: 10 minutes

We'll be performing a kernel upgrade on on Thursday January 20th between 12:00am and 1:00am CST. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. We estimate the server will be down for about 10 minutes while the machine is rebooting to the new kernel. Date: 01/20/2010 Start time (CST): 12:00am End time (CST): 1:00am Duration: 1 hour Estimated Down Time: 10 minutes

This has been completed.

This has been completed.

We'll be performing a kernel upgrade on Tuesday the 11th between 10:00am and 11:00am EST. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. We estimate the server will be down for about 10 minutes while the machine is rebooting to the new kernel. Date: 01/11/2011 Start time (EST): 10:00am End time (EST): 11:00am Duration: 1 hour Estimated Down Time: 10 minutes

We'll be performing a kernel upgrade on Monday the 10th between 9:00am and 10:00am CST. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. We estimate the server will be down for about 10 minutes while the machine is rebooting to the new kernel. Date: 01/10/2011 Start time (CST): 9:00am End time (CST): 10:00am Duration: 1 hour Estimated Down Time: 10 minutes

We'll be performing a kernel upgrade on Monday the 10th between 9:00am and 10:00am CST. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. We estimate the server will be down for about 10 minutes while the machine is rebooting to the new kernel. Date: 01/10/2011 Start time (CST): 9:00am End time (CST): 10:00am Duration: 1 hour Estimated Down Time: 10 minutes

There was a brief issue that caused this - it should now be fixed . For future reference if you submit a ticket to our support desk at https://support.hawkhost.com/ we will be able to tell you if there is known ongoing issues.

We'll be performing a kernel upgrade on Thursday the 6th between 8:00am and 9:00am PST. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. We estimate the server will be down for about 10 minutes while the machine is rebooting to the new kernel. Date: 01/06/2011 Start time (PST): 8:00am End time (PST): 9:00am Duration: 1 hour Estimated Down Time: 10 minutes

We'll be performing a kernel upgrade on Thursday the 6th between 8:00am and 9:00am PST. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. We estimate the server will be down for about 10 minutes while the machine is rebooting to the new kernel. Date: 01/06/2011 Start time (PST): 8:00am End time (PST): 9:00am Duration: 1 hour Estimated Down Time: 10 minutes

The RAM has been replaced and is currently online. Please allow a few minutes for services to boot.

Just to clarify the machine won't reboot with the bad memory so we're having it replaced now.

Lightning had a kernel panic due to bad memory. We're having the bad memory swapped out now and will provide updates / ETA's as we receive word from the data center.

If you simply e-mailed one of the support e-mails it should have e-mailed you a login. If not you should have had to setup a password if you submitted it through the actual support center (https://support.hawkhost.com). If you like there is a lost password feature you can use which should help you retrieve your password. We can move your website to a different server once the ticket is in

It seems to be loading fine now. If it happens again please try to submit a ticket so we can look into it as it's happening.

This maintenance has been completed.

We're starting maintenance on this machine now.

This maintenance has been completed and the window is now closed.

We're not ASO so I think you may have inquired with them as well? Regardless the best time is after you signup and receive your actual welcome e-mail with your account details. Most users make sure they upload their website prior to switching the DNS but that's up to you as there may be a slight delay with some ISPs during the DNS changes. Sorry to hear you've been having trouble with HostPC, I've noticed numerous complaints on WebHostingTalk in regards to them. It's a shame . **EDIT** I missed the Google Apps portion - once the account is setup submit a ticket to our support department stating you want to use Google Apps and we'll setup the DNS for you. At that point it would be best to switch the DNS over to us. Also for future reference our forums aren't an official support channel so they're not monitored for sales / support inquiries as much so for a faster turnaround on responses take a peak at our support system .

We'll be performing a kernel upgrade on on Friday December 17th. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. Date: 12/17/2010 Start time (CST): 9:00am End time (CST): 10:00am Duration: 1 hour Estimated Down Time: 10 minutes

We'll be performing a kernel upgrade on on Friday December 17th. This upgrade will allow us enhanced resource tracking to help address resource abuse issues. Date: 12/17/2010 Start time (EST): 10:00am End time (EST): 11:00am Duration: 1 hour Estimated Down Time: 10 minutes

The maintenance has been completed. We'll be keeping this open while we monitor the server to ensure there is no bugs / lingering issues from the upgrade.

We're starting maintenance on this now.

We'll be performing a kernel upgrade on the Hurricane server on Friday December 10th. This upgrade fixes several bugs and introduces more features allowing us to enhance our reporting and monitoring of users to help address resource abuse. Date: 12/10/2010 Start time (PST): 10:00am End time (PST): 11:00am Duration: 1 hour Estimated Down Time: 10 minutes

Carl Sagan is amazing as well