Tony

My reading here: http://forums.cpanel.net/f6/webalizer-how-exclude-files-types-120417.html suggests it is probably possible to customize it. I'm guessing you did not do: chattr +ai /home/username/tmp/webalizer.conf [/CODE]

There is nothing in the control panel that does this unfortunately. There is nothing on the server that could help you with doing incremental backups automatically. You can use rsync to keep the last copy of each file but that does not sound like what you want.

We do not the same logic applies as my post above. We offer coupons on sign up and you choose a big discount at first then normal fee thats what you'll be stuck on. You choose a recurring one then you already have a discount. We're not trying to be unfair but a lot of the deals we run the idea is the people renew in a year and we gain then and in the first year we profit minimally.

Yep you can use it on a yearly payment. After the first year you could switch to monthly assuming the plan you're signing up for has a monthly plan (Basic does not)

This should no longer be an issue on any of our servers. A bug fix version of LiteSpeed was released to address the issue.

I'm on the phone right now working out the final details on a sale to them Almost got you right But seriously glad you're liking cPanel and I hope you get everything figured out with your site.

If you're unable to create a backup it's best to make a ticket. As for automated you cannot make your own automated cPanel backups but we use our R1Soft system to keep 7 days worth of backups at all times.

For now the easy fix until we can fix it at the web server level is to comment out one line of code in wp-includes/js/tinymce/plugins/spellchecker/rpc.php You'll find header('Content-Encoding: UTF-8'); [/PHP] Change it to [PHP] //header('Content-Encoding: UTF-8'); It comments it out and solves the issue. Since I doubt you have a need for UTF-8 it's a good fix for now.

Question for you actually. With the spell checker when you click it does it come up with a bunch of funny characters in a popup? I am assuming you're using the tinymce in Wordpress (defaults to that I think) and using it's spellchecker. If this is what is happening then I know why and we're working on a fix. It has to do with LiteSpeed sending GZIP + UTF-8 to the browsers. Only Opera handles this properly the other spit out a bunch of grabage. The tinyMCE editor's spellcheck plugin sends a UTF-8 header and our server automatically gzips pages whenver possible.

You'll need to make a ticket so I can look up what server you're on and check some things.

but i can't find the right server address As in the MySQL host or what exactly are you talking about? For MySQL you should use localhost

With a reseller account you need to login to WHM then go to edit dns zones and find the domain in question. From there you can add or modify entries and CNAME is an option there.

This has been completed.

This has been completed.

You'll need to provide us with a valid domain so just the domain itself. Then in the comments say it's for the sub domain and provide that and to be on the safe side also make a ticket.

I assume by ini.php you mean a php.ini file. The server obviously still uses one to set all the PHP settings. For you overriding some settings you just use a .htaccess file and do something like: php_value myvar 0 This is the same as what you do under Apache when PHP is running as it and not as a CGI.

We've had quite a few customers as well as reseller customers as well as vps's customers all be hit by viruses that compromise FTP passwords. The most difficult thing we've had to do was convince them that this was the entry point. We restore the account from backup change their password then a day later it's compromised again. The most interesting one was a reseller's customer who kept getting hit. We finally convinced the reseller to not give the user their password and what do you know the site is not compromised again within 24 hours! These sorts of mass replace files was really more common with the server being compromised so I can understand users saying ooh it's the server. But now it's pretty apparent with all the posts all over the internet it's in fact viruses stealing passwords and not servers that are compromised changing all files on a machine.

It has finished rebuilding and everything is back to normal.

The bad drive has been replaced. It'll be rebuilding over the next few hours.

The machine is back online now. We upgraded the firmware, replaced the raid card battery and also replaced the cables as we've had several bad times on this machine so we are just playing it safe.

It has now gone off line. Assuming everything goes as planned it should be back up within 10 minutes.

The machine should be going off line in a few minutes.

Today Monday June 15th we're going to be taking the Jupiter server off line for about 10 minutes to upgrade the raid card firmware in order to hopefully solve some lingering issues with the raid controller. As it stands the raid is reporting bad blocks on one of the drives which means the drive is bad. We usually replace drives and move on but the firmware of the raid card is quite out of date and we're hoping upgrading it will solve some issues we've had with drives not being dropped from the array. We will be doing this maintenance as soon as possible and it'll require about 10 minutes of down time to complete. We're very sorry about the short notice but we do not wish to leave the drive sitting with bad blocks in the array. As a result we want to upgrade the firmware as well to minimize some risks the older firmware poses for the rebuild process. Date: 06/15/2009 Start time (EST): ? End time (EST): ? Duration: 10 minutes Estimated Down Time: 10 minutes

Yeah and I cannot see the gain on a computer you're looking for viruses that are within memory. On a hosting account all you'd even want to scan for is maybe the js exploit. It's not like an uploaded html file poses any risk to the server. That's my thoughts on it though and which is why we do not offer it anymore. With R1Soft it makes it even easier who cares about what files it's in just use last days backup and set it to overwrite all files in the public_html folder Lets just hope you never have to use that feature though. If you do then it probably means your computer has a virus

Just so everyone knows LxLabs the company will be ceasing to exist as the father of the former owner has decided to not continue the company. There are discussion that the source will be opened to everyone. We are actively working on our own system to replace this and hopefully should have it available to our customers only within a few weeks.