Please activate my account Order Number: 1625351357 & take note of my Cpanel username request


netbeemedia
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It looks like you've been setup and that ticket was also handled so I believe you're good to go here. As for logging into the helpdesk, please try using the same details to login as you'd use for your client area (https://my.hawkhost.com/clientarea.php). We have login sharing enabled and the credentials for both the client area and helpdesk are the same.

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I have the same problem

I have paid for a new package today but I still haven't receive any email for my cPanel access.  More 24 hours from now

 

 

--------------staff HH ---------------answer :

 

Hello,

Your account status is Pending. You will get a 'Hosting Account Welcome E-mail' once its setup which will contain all the necessary information about Nameservers, login credentials to access cPanel etc. Please wait for it.

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I have the same problem

I have paid for a new package today but I still haven't receive any email for my cPanel access.  More 24 hours from now

 

 

--------------staff HH ---------------answer :

 

Hello,

Your account status is Pending. You will get a 'Hosting Account Welcome E-mail' once its setup which will contain all the necessary information about Nameservers, login credentials to access cPanel etc. Please wait for it.

I believe at this point your account was setup. Unfortunately some details you provided to us flagged a much more thorough review of your order.

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