tekiegreg

I hate to say this but it sounds like you're confused, and I am too trying to figure out what you're trying to do. You may be better served finding an expert at this point to help you out (look around, they can be cheap)

I know, just give everyone a dedicated IP, at least a blackholed IP Address is isolated for the time being and none of the other users are affected. IP Shortage be damned!!! (Either that or can't people like Spamcop realize that good guys and bad guys can hang out on the same IP already and try to re-work things, jeez)

Best things you can probably do from a server end revolve around throttling heavy emailing (trying to send out 1000 emails a minute? flag for observation). Or Bayesian outgoing email filtering (basically if it smells like spam, flag as well). Not an easy fight... Another thing you can do as the user (Tcat), is make sure your domainkeys signature (DKIM) is in place, and you have your SPF information setup as well. These whitelist you a bit and the receiving end may still trust you despite being in SpamCop.

Tcat, I'd suggest doing a little detective work, figuring out those that are Spamming on your IP and doing what you legally can to make life miserable :-/ likely this is what's going on. Hawkhost can play "Whack A Mole" with the spammers one at a time, but more will slip through every now and again. Either that or get a dedicated IP or VPS, at least you'll be in control that way.

Dallas has been an awesome location for me. With my site not being Geographically oriented. I've loaded my site in Internet Cafes in Mexico a few times myself with no issues and have never gotten complaints from other known international users. Domestically it's worked everywhere I've tried as well.

Kinda figured if I was going to do this it would be VPS, now looking at FFMPEG to see if the API's do stuff like snip and paste into other vids.

pssst Brian...suggestive sell here.... or "Might I steer you towards our reseller, VPS and dedicated plans that have enough bandwidth and disk space to meet those requirements." In theory you could just get a reseller plan and implement for one user :-/

Suggestion: Put some verbiage in the Terms of Service to the effect of "For all websites you maintain, you agree to keep them as reasonably secure as possible, including the installation of security fixes of all commercial software you deploy. We do not police your site, but if we observe that your site is vulnerable to an issue that can be fixed and has the potential to affect other users on a Shared Server, and after reasonable notification of the situation and subsequent non-action by yourself; we reserve the right to act unilaterally, with remedies including but not limited to forcing a patch, supsension of your membership or deleting the website in question. Further, user support provided by hawkhost to a site with a known vulnerability is limited to assisting in the correction of the vulnerability, and nothing further until the vulnerability is corrected." --- Or to get out of the legalese: If there is a security vulnerability on your site --that if exploited if it affects other users We will do any of the following --Suspend you --Delete the site in question --Patch the issue ourselves Also we refuse support to nothing else but the issue in question.

4) We do not force customers to keep their installations updated, although we strongly recommend it. We're constantly dealing with abuse issues due to vulnerabilities in older versions. ^^^^^ This...if I ran a web hosting company I'd probably mandate that the Wordpress security plugin be installed with Wordpress or the equivalent manual measures be taken. Put it this way, if you're running an obsolete wordpress, please don't be on my server though I don't think any WP exploits have gotten root access and allowed you to modify someone else's stuff. Also HawkHost is very awesome about "jailing" each account so nobody can touch each other.

Don't know, all seems pretty well from my end here in America. Don't think it's server related. Can you run a tracert back to your site? Give us a copy/paste of the results? Thanks! Disclaimer: not a hawkhost employee here.

Hi there, I know there's plenty of still image manipulation stuff out on the web such as ImageMagick, but are there any libraries out there that do video manipulation out there (for example let's say I had 2 videos and wanted to splice 30 seconds of one video into another)? Does HawkHost implement anything? Or if I got a VPS could I do it myself? Thanks!

Tend to agree believe it or not. Windows hosting is a whole other animal for support and licensing. Can really drive up the cost.

I might go for it, how about at the un-managed VPS level? Throw me an Windows OS on a VPS and say "You're on your own, we'll reimage you if you really screw it up."

Need more specifics: 1) What application are you using, WordPress, something else? 2) How did you set up your website? 3) Can you show us the exact error message? Give a URL? Screenshot? 4) Has the site been running for awhile and then started doing this? Or is this a brand new setup?

Safety tip: when HawkHost says PM they mean "Personal Message" that is for Brian's ears alone on this forum. If I was feeling clever now I could try and take a ticket number and impersonate you to Brian. Hopefully Brian is smart enough to not answer the "What is my Credit Card Number" or "What is my WordPress Login Password" questions that might come with me trying to impersonate a ticket

Never did sign up for CloudFlare, note to self, research and maybe implement. Well now, not only is my password super tight, but you'd have to guess my new wp-admin url and my new admin username as well. Makes it all that much harder...

Interesting on my end, for the record my blog isn't very popoular (maybe 1,000 hits/month). When you look through the bad logins, other than an occasional "Whoops" by me I only see the occasional other string of 5-6 bad logins by a single address and that's it. I take it that's some kiddie looking for an easy score trying default passwords.

I'm running it, so far no complaints (other than having to remember my new admin url and username). It's donation-ware, in that he asks for no money to run it, but if you like a few bucks are appreciated.

Good article, enjoyed reading, even though I knew a lot of this. A good follow up article someday might be: "You know it's time to upgrade to a VPS when." and/or "You know it's time to consider semi-dedicated hosting instead of standard hosting when."

ooooh the Irony of a Spammer posting in a thread on how to deal with Spam...

WordPress and MediaWiki are solid so far, nothing else to report.

Finally got around to putting PHP up to 5.5 and upgrading MediaWiki last night. So far so good, thanks a bunch HawkHost!

Getting sick of hackers getting at your WordPress blog? Want the HawkHost support staff to enjoy speaking with you instead of a *sigh* and an "oh you again, who hacked you now?" get this! http://bit51.com/better-wp-security-3-4-9/ Installed this plugin, and it walked me through tons of basic stuff in securing my site. Give the plugin owners a few dollars too. </shamelessplug>

Yeah, Spam is an interesting beast. Swaying up and down in my inbox. Lately it's been on an uptrend and I've been busily adding keyword filters to zap increasingly more. Keyword filtering in CPanel can be very effective at eliminating the worst offenders and keeping things to a dull roar.

So far so good, the new server is screaming right along. One thing I'm following is my email volume has changed a bit. I think it's for the better as the Spam seems to have gone down more than anything else. Nobody's been reporting blocked emails so I don't think it's traffic related necessarily, did someone fine tune a Spam filter during the move? I'll let you know if I have something more definite. Thanks guys!