tekiegreg

Disclaimer: Not a Hawkhost employee here I'd probably go Semi-Dedicated. Ensure you get a dedicated IP as well if you want to avoid blacklist issues that aren't your own. VPS requires some level of management (though Hawkhost takes care of quite a bit). The best location in my experience that is fairly location neutral (great speeds all around) is their Dallas location. Which one is more reliable? Hard to say. Lots of factors at play there. However a badly managed VPS (if you choose to try managing it yourself) will have far less uptime than either one, best options are a well managed VPS or Semi-Dedicated. Discuss your concerns with HawkHost and what they're willing to manage for you.

I would have guessed that if travelpal.eu was expired and his email was @travelpal.eu, no surprises it didn't work Not terribly relevant but it's a good practice to make sure the email contact hawkhost has for you is one hawkhost doesn't host at all. Note to self: Update my email with hawkhost to my Gmail account

The best thing you can do first is benchmark, get out your stopwatch and measure the number of seconds. Compare to Wordpress standards. Don't like what you see? Think about other things you can do to reduce overhead, pick a skinnier theme, less CSS/JavaScript, etc. If that doesn't work, consider throwing more hardware. Look at a VPS instead of Shared, etc.

Occasional hits at 100% by your website are happenstance. Nothing to worry about at all. With the number of CPU's available on a Hawk Host server, nobody else likely saw a thing. Ignore it and move on. It's time to consider going VPS/Semi-Dedicated though if you're always at 100%. At that point likely Hawk Host staff will be letting you know.

You don't, you keep your SEO legitimate and take no risks from someone reporting you to Google and Google consequently nuking your site all the way to the bottom, and because I'm pretty good and sniffing out back-linking and other icky SEO, you winding up on my personal blacklist if you do backlink and I'm looking for your product or service.

So today, webmail wasn't working for me, submitted a ticket to HawkHost. Me: Help my webmail is slow.... Hawkhost: About how big is your inbox, is it the only email account having problems? Me: Yup the only one, and I lost track at about 5,000 emails Hawkhost: Yeah webmail starts to break at around that much. So, who here is worse at housekeeping their inbox than myself? BTW: I do a pretty good job spam filtering/cleaning so most of that isn't spam (legitimate commercial email and personal stuff more than likely.

Couldn't help but get a small chuckle out of that reply, sorry if it was at your expense Hawkhost but I love the forthrightness

My typical response for anything hacked " bulldoze your site and restore from a last backup that worked", you can do that from Cpanel if you still have access. Then change all FTP/Cpanel passwords.

It's a crapshoot really, sometimes better investments in infrastructure were made across the Pacific than to Singapore. Test your datacenter before committing.

If your site is not geographically specific (or, not aimed at a particular city, state, country, underground bunker, etc.), try the Dallas datacenter. Probably the most "balanced" speed wise with decent speeds to just about everywhere. If your site is more location specific, ping test everyone from that location and make your own call. On another note, how sad is it I'm confusing the "report this thread" option with the "reply" option, mods please disregard :-p

yeah ddos problems are a big problem at any host. The best I can tell you for prevention on your end is don't piss people off though that's no guarantee either as the motive behind many ddos attacks can be extortion money or just for the lulz.

Depends on a few factors, your registrar (I've noticed the Bigguys like GoDaddy and NameCheap propogate pretty fast, often 30 minutes). Also the target ISP (Bigger ISP's like Comcast typically update their DNS cache's quick, others take some time). In any event, I've noticed that the great bulk of DNS Servers refresh their changes within 2 hours, and nobody was complaining after 24 hours. Most providers say wait 2 weeks, but that must be for the guy in Alaska with his Carrier Pigeon Internet. As far as downtime goes, anyone whose DNS hasn't propogated will see the old site yet, if you're moving sites it might be advisable to keep the site up at the old host for a little bit of time. Also email would be going to the old host as well. There won't be any downtime per se if you plan it right and keep both sides running for a few days.

If it's external, got a URL, I can't help much but I'll run a few pings and tracert's see what's going on. My website is chugging along pretty good right now.

Yes I read the thread, all you get to know as an untrusted source is that there is a 500 error on the server. Anything else could be revealing of stuff I don't want you to know about as a site owner.

Best way is to log into CPanel and look for "Webalizer" gives you all sorts of statistics. If you're feeling advanced go into File Manager and look in your /logs directory, parse the logs however you see fit.

Not meant to interdict, but if you have access to their CPanel, why not just forward emails to yourself and correspond via one of those email addresses? Or let me speak from a dis-interested customer perspective: If HawkHost started sending support emails with sensitive information about my websites to addresses not on the account, even if I trusted the email address on the other end (and didn't add them to the account for example), it would be highly disconcerting to me as it should be to any paying customer of HawkHost.

Eeep...a feature suggestion for Cpanel might be to try and find a way to "up the armor" on the login so to speak. You break the Cpanel account and you've completely rooted them, all emails and websites are up for grabs at that point, regardless of further password knowledge. I'd think about using one of those Random Number tokens, one time pads, etc.

BTW: This reminded me it's time to change my passwords again, thanks guys!

Yeccch hate it when this happens. Tried submitting to their helpdesk? https://support.hawkhost.com/index.php?/Tickets/Submit , it shouldn't matter what email you specify as a reply. Other thought: Is your Cpanel account ok? Login to there, flatten your email and websites and start over (Use one of the R1Soft backups taken nightly to bring your site to a pre-hack state, then change all passwords to something really hard to guess, like 20 characters).

So I decided to get more on the bleeding edge of Wordpress. Downloading 3.6 RC2 and installing on my blog. So far so good... Of course I took a precaution and backed up all my databases so I could flatten everything and reinstall from scratch if needed. For everyone out there, anyone ever have issues with downloading/installing a Beta? I'll play along and try later Beta's and Release candidates of the newer versions I think. See what happens.

I'd see no reason why not, just create A and CNAME records in Office 365 to point back to your Hawkhost Domain/IP appropriately, some advanced DNS knowledge required here but Hawkhost won't stand in your way. Though: Speaking as a Office 365 user as well, the general consensus at my office is Hosted Exchange/SharePoint there is slow and the Exchange has been somewhat unreliable. Consider using your own Exchange/SharePoint infrastructure if you must go the Microsoft route in this regard.

Live and learn, most other hosts I know give very little access to config changes such as those...just assumed it wasn't possible I guess

...and you won't find it either, that file affects EVERYONE on the server PHP wise and is in a server PHP directory. In CPanel, you can look at the option "PHP Configuration" to give you the PHP configuration settings so you can work accordingly. But you can't change anything there. (Put it this way: if you find a way to change the php.ini file and you're on my server, and my Blog breaks as a result, I'm gonna be mighty annoyed at you ) The better question might be, what are you trying to accomplish exactly?

Generally agree with Fowler, though really if it doesn't piss off other people on your server and the admins aren't looking in, you're just fine

Awww thanks, I just get bored at work This one may be solved better by some Wordpress tutorials though. Put it this way I'm lost on imports too (never had to do one fortunately).