tekiegreg
Members-
Posts
135 -
Joined
-
Last visited
-
Days Won
22
Everything posted by tekiegreg
-
So fed up with Hawk Host after less than one day
tekiegreg replied to my3rdlogin's topic in Customer Reviews
While some of those passwords I mentioned above are already integrated, the point I maintain will be that 100% integration of all logins out there is more a people problem than a technical problem. I don't think we'll ever get everyone to agree on all one format, and as tgonhawk mentioned, it's probably not even desirable or recommended. -
So fed up with Hawk Host after less than one day
tekiegreg replied to my3rdlogin's topic in Customer Reviews
In defense of the "many passwords" problem, I don't see it as a Hosting problem, I see it as an industry problem. The Internet as it is today has evolved a need for so many services to run a site effectively, it takes many services to do what needs doing. Just to run a website: 1) Need to upload your data, FTP and/or Cpanel and/or Wordpress for users and passwords, all different people who created these software packages, all stuff Hawkhost didn't build and in many cases pre-dates Hawkhost's existence by a long shot. 2) Helpdesk, yet another person who created this software package 3) Billing, still another person etc.... Now then, to start consolidating logins, you're going to have to get the person who invented FTP, to agree to the same protocol that Wordpress, Cpanel and Helpdesk are all using. But oh that Billing guy is very disagreeable.... You'll never get everyone to agree on a format for a common login, period. Use something like LastPass (great password utility @ https://lastpass.com/) and grin and bear it. If you think this is bad, my work involves the maintenance of a very highly trafficked website for a big state government agency, I probably have forgotten more passwords than you could ever use with Hawkhost. Disclaimer: Not affiliated with Hawkhost, but been in the business too damn long. -
To expand on this a little, before becoming a reseller it may be helpful to: 1) Define what kind of support you'll provide to your customers 2) Learn more about what Hawkhost will/will not support to help you In a nutshell they'll help with the server stuff though they tend to shy away from application things, aka Wordpress crashed when you're a reseller. The expectation is you provide the application help. 3) So between that, identify where the gaps are and be prepared for that by augmenting your support or busting out the "for dummies" and learning say Wordpress yourself. Disclaim what you won't do to the customer. This reallly should be key for any reseller lest you "leave a customer hanging" and wind up with him flittering off to a more value packed reseller (or even hawkhost directly) annoyed that you can't help. Determine what your "value" will be as a reseller, or why come to you as opposed to just going to Hawkhost directly? Disclaimer/About me: Not affiliated with Hawkhost but have been employed by many a web hosting company and ran a small web hosting company myself in my past.
-
Not sure I'm understanding the question, but I'll give it a shot: Radius servers are elsewhere typically, they have user names and passwords on another server, that you use to authenticate with the hotspot. Good article:https://en.wikipedia.org/wiki/RADIUS Bottom line, if you don't have a RADIUS Server that you know of, this is not going to work. I'd suggest a Pre-Shared Key (also known as PSK) instead. That way you only need to remember one password. If you insist on RADIUS authentication you'll first have to locate/setup the RADIUS server, then setup your Wireless to work with the server.
-
While I'm still a relative newb to the Kernel, I was curious about what version I was running on my VPS, so a quick screen from my SSH: [root@server ~]# uname -a Linux server 2.6.32-042stab113.11 #1 SMP Fri Dec 18 17:32:04 MSK 2015 x86_64 x86_64 x86_64 GNU/Linux Looking that up I couldn't help but think "Wait a sec, Hawkhost is giving me 2.6 kernels out of the Linux stone age? No way..." but then I ran the Kernel version by Google and find out it's really Kernel 4.7. Ok fair enough, saves Hawkhost a ticket... My question: Why don't the Kernel guys more accurately report? Anyone got the answer offhand?
-
I can setup my own routines certainly, but didn't want to do anything redundant. Thanks!
-
So the non-profit I'm working with had an old site on a GoDaddy shared plan, that was just hobbling along with 1 minute per page load times. Uggggh...I took over made a few initial improvements on GoDaddy, such as adding a Wordpress Cache plugin, etc. To speed things up, got page load times under 10 seconds. Then made a recommendation to get it off of GoDaddy and for extra growing room, let's consider a VPS. Of course with my favorite hosting guys at HawkHost. Got the server created, got the site moved, etc. My first load was already feeling a bit faster than GoDaddy... But wait, I didn't even activate the Cache Plugin for Wordpress yet....DAYUM! Very cool Hawkhost, very cool :-)
-
Yup, just had this one happen. Wanted to clean up some old ownership information on a domain name I wanted to bring into Hawkhost (it had an older address, person not with our group, etc.), before transfer. What I didn't realize is that ICANN mandates a 60 day "Hold" against transfer on a domain once all that information is transferred. Ergo when I put the transfer order in, the current registrar (GoDaddy in this case) rejected the transfer. Of course it isn't HawkHost's fault, probably not really GoDaddy's either, ICANN sets these rules. But alas my domain transfer in will have to wait for mid August. Annoying but what can you do? Planning ahead for next time, you can change email addresses if you need a current email address for all the admin contact emails that will be heading in your direction, but that is all. So if you want to clean up registrant information and transfer a domain, it's likely cleaner to transfer the domain, changing only the email if needed, then change the rest of the registrant's information once the domain is in its new registrar.. Live and learn.
-
Ticket sent to billing (second one in a week and you can tell them thanks a bunch for helping transfer a few more domains still out of GoDaddy) thanks a bunch!
-
Hey guys, the Non-Profit I'm working with to get a VPS Server running for our website is asking about annual billing terms, including the Cpanel option with Hawkhost (which we wanted). Basically they just want to pay once for 12 months and be done with it. Any way we can make that happen? Thanks!
-
Shared -> Reseller -> VPS, too many options
tekiegreg replied to tekiegreg's topic in Shared Hosting
Maybe need to open this up to a wider question :-) Your the resident IT pro in the house and your parents want a website, what should you do? Get them their own shared plan. Upsides: 1) It's their own billing, their own problem, just remind them to pay yearly. Also if you're like me you're charging nothing for your parents in building the website anyways (hey it's cool, I'll build out the Wordpress site, my parents help me out too) Downsides: 1) You have to use their login/pass if you need Cpanel access, leads to an ugly shared user/pass situation. Go halves with them on a reseller plan Upsides: 1) No need to share logins, yours is as good as theirs on their website Downsides: 1) The billing for the hosting is between you and your parents, leading to issues if your parents are late (usually not a problem, but it's probably better for peace in the house if the parents pay your host as opposed to paying the kids for hosting) Go VPS Similar to re seller, but hey a greater pool of resources to draw from, you can even make your parents re sellers themselves and invite their friends in...start a family hosting company :-p but of course my parents are attorneys with no interest in web hosting. -
So over the holiday weekend while home with my parents they want to start a new website for their up and coming business. Of course where else would I go but here. After debating on the model to host them I had basically 3 options. 1) Just walk them through a seperate signup, make it look like they were doing it with me nowhere near them 2) Consider upgrading to a reseller account and making them pay part of the bill 3) Even though it's more expensive, let's see if we can persuade them to go VPS together I opted for Number one for now. However 1) If I change they and me change our minds, and decide to go reseller with them someday is that hard to bundle in? 2) What about consolidating my account and their account in a VPS? Then "If you were me, would you have handled the signup differently?" Just looking for thoughts, thanks!
-
Just realized my phone stopped syncing with my email using Android's default email (with a Samsung Galaxy S6, Android 5) on IMAP SSL after your Cpanel updates were finished. However my home computer running Mozilla Thunderbird but also using IMAP SSL to sync is doing just fine. Anyone got any idea what if anything has changed? I'll probably just delete/ recreate my account on my phone, but kinda curious.
-
Well ok, you're forgiven :-) , and now that I know there are some weirdness issues with Cpanel, great I'll bear that in mind when they go out again. However I think I was out starting around 8amish, and I didn't get my email/cpanel back until ~3pm yesterday Mountain Daylight time. Do with that what you will.
-
Ok you guys gave me a scare today. I know you gotta do scheduled updates/installs on your servers. But no emails, nothing on http://www.hawkhoststatus.com and nothing in the forums when I wondered why all day my email and Cpanel wasn't working (yes you were updating Cpanel). If I had known ahead of time, or could have looked it up somewhere it probably would have been a bit more cool. Just saying....
-
If I were to upgrade to a VPS and ask for Cpanel, do I get the "reseller" cpanel? Where I can specify whole other Cpanel logins for other people to manage in their own space? Or am I still an end user with his own VPS? Thanks!
-
Obtain some nose-plugs and enough food/water to survive, barricade myself in nearest port-a-potty. Who's really going to try and force open one of those? Of course whether or not I'd be crazy enough to actually do this would have to depend on the reward at the end and/or consequences for failure.
-
Good to know, I'm not hugely concerned about Spam reports as I've met all these people at least a few times by now. If any of them wanted off, they likely could walk up and tell me at some point. Then again, some people these days.
-
Currently I run a informal, opt-in mailing list for my Toastmasters club. Which consists of nothing more than a Mozilla Thunderbird Address book with 20 recipients (and growing by 1-2/week) in a group contained therein. At what point should I consider being more "professional" aka use the mailing features available in Cpanel, or outsource it completely such as through Constant Contact? Thoughts? Thanks!
-
So scrolling through GoDaddy's domain offerings today I see all sorts of wonderful TLD's now some amusing entries are: .CAMP for only $39.99/year (really, REALLY if I'm running a summer camp or something similar, I'd spend 4x the amount of a .com for a .camp?) .CODES for $69.99/year (I just have no words...) .COFFEE for $39.99/year (again...) Is any of this truly worth it? Anyone purchased one of the more "niche" TLD's and had any success with generating traffic for .coffee for example? Or is .COM/.NET/.ORG likely to be the gold standard for sometime to come. Thoughts, opinions?
-
This one is a bit out there, but if you have a VPS Account and a cloud drive for storage (I think OneDrive and Amazon Cloud both could support this) somewhere, you could mount your cloud storage in Linux, as most cloud drives support the WebDAV protocol. It would be a bit slow going over the Internet to access your files in another location but it's doable. Bear in mind most reputable web hosts don't like to give out more than a few GB per customer, gets to be a pain in the butt when you have gigabytes of your drives swallowed up by illicit torrents and other pirated crap. If you really do need a lot of space for your stuff that is fairly reasonable in speed, consider shelling out some big bucks for a dedicated server/colocation elsewhere.
-
I know Cpanel has a function for doing full backups then downloading them via file manager, but I wish there was an easy way to schedule them routinely, or is there? Probably more of a Cpanel suggestion than a Hawkhost suggestion but just thought I'd put it out there. Yes I'm aware that HawkHost has R1Soft for backups as well (and good for you), but I'm just paranoid that way and like to have something locally backed up once a month or so.
-
Hard to answer this, if all you did was serve static HTML, the server wouldn't break a sweat. However 1 user with really crappy code in the backend can bring a server to its knees as well. Hawkhost does a pretty good job of "Jailing" users so they don't interfere with others on a Shared plan, however depending on the situation one person could bring your end of the server to its knees quite well.
-
Webdesigner or SEO who is more important for a business web site?
tekiegreg replied to webmaster98's topic in Web Design
Apples and Oranges. I'd argue good design for me. SEO might get me to your page, but if I can't find what I want, I'm not making a purchase or engaging you for business. Hence the need for better design. Also my "Slimeball" alarm often trips on too much evident SEO when I believe you rigged things too much and overused keywords compared to your offerings, at that point I run away screaming and never visit you again. "Hits" aren't important, customers are...