I Need Suport !!!!!!!!!!!!!!!!!!!!!!!!!

[Simple]

I Ordered Yesterday from - FrogHost - A Division of HawkHost, The PRoblem is that its been 1 day now, no Support Online, no cpanel info or domain info,

it says 24/7 Sales Support, so why isnt there any support online?

[Simple]

And when i call by phone no one answers

[Simple]

nvm its approved now.

[Cody R.]

It looks like this has been attended to . For future reference Frog Host and Hawk Host are owned by the same corporate entity however in regards to support they're ran differently.

[Rickeioren]

I think this is bad on the side of the company that it is not supporting any technical mailing or call systems. No domain name registered. No online chat.. no call system. This is really absured on the regulatign system of the system. The issue should be brought forward and note down for some improvement.

[Brian]

I think this is bad on the side of the company that it is not supporting any technical mailing or call systems. No domain name registered. No online chat.. no call system. This is really absured on the regulatign system of the system. The issue should be brought forward and note down for some improvement.

Did you have a specific issue? You're listing a number of items here but I'm not really certain what the context is or how we can help you.

[Noticed]

Did you have a specific issue? You're listing a number of items here but I'm not really certain what the context is or how we can help you.

I think he's trying to say the chat support and phone support isn't always available? That's what it sounded like at least lol.

[Brian]

That's what I took away from it as well, though I figured I'd give the chance to clarify before jumping to conclusions. I suppose that's the consensus though so I'll run with that

Alas, we do have support available 24/7/365 via email and helpdesk and we strongly suggest all customers use that as a primary means of support as opposed to relying on livechat/phone, which are secondary means of reaching us.