nguyen 0 Report post Posted March 20, 2012 All of my websites come up with error: Database Error: Unable to connect to the database:Could not connect to MySQL When I submit a ticket I got the error: Invalid SQL: SELECT `ticketwordid`, `contents` FROM `swticketwords` WHERE `contents` IN .... The cpanel is of thapthap.com. Please help Nguyen Quote Share this post Link to post Share on other sites
Brian 363 Report post Posted March 20, 2012 Hello, Please submit a support ticket regarding this issue at https://support.hawkhost.com -- we'll need to investigate why exactly this is happening for your account. The server itself does not appear to be having any issues and I'm able to reach your accounts primary domain fine. Thank you! Quote Share this post Link to post Share on other sites
nguyen 0 Report post Posted March 20, 2012 Thanks Brian The primary domain is fine, it has no database connection. All addon domains that have database connection failed. I did submit a ticket, just worry when see the SQL error after submit it. Since then, I got reply from suport hopefully it will be sorted out soon Regards nguyen Quote Share this post Link to post Share on other sites
Fowler 14 Report post Posted March 20, 2012 There has seemingly been an increasing number of issues with the Dal006 server recently... especially today. The server is fine at the moment but we have faced a similar MySQL error as above (Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock') as well as severe slowness for atleast 30 minutes this afternoon (UK time) with random SQL errors and the server status in cpanel was showing higher than normal server load and very high memory usage. Thankfully most of the time these problems happen when our site is quiet and not at peek time but it is starting to get frustrating. Quote Share this post Link to post Share on other sites
nguyen 0 Report post Posted March 20, 2012 Hi Brian Is there any update for this issue ? thanks Regards nguyen Quote Share this post Link to post Share on other sites
Brian 363 Report post Posted March 21, 2012 Hey guys, Our sysadmin crew is taking a peak at this now. Someone from our team will update this thread with some more info shortly! Quote Share this post Link to post Share on other sites
Tony 547 Report post Posted March 21, 2012 My understanding was this was fixed quite a while ago. If you're still experiencing some sort of issue it's related specifically to your account and you will need to open a ticket which you have. If you could PM me the ticket number that would be great so I can investigate what is going on with your account. Quote Share this post Link to post Share on other sites
