Tony

Not any time in the distant future. The credits come from spending a large amount of money with google adwords then negotiating with them to offer credits for our customers. We're just not in the position to be doing that right now.

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Two separate users crashing the machine which now have had their service with us terminated. Unfortunately shared hosting is a tricky beast and people unfortunately can cause problems like this. We're looking at software solutions where one would just slow down their sites rather than bring down an entire machine. Still in testing phases at this point and before it shows up at Hawk Host it'll be showing up on Frog Host so it's a ways away.

On Thursday August 5th between 9:00am and 12:00pm CDT we will be upgrading the Mustang server's PHP to the latest version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling command line cron jobs. The reason for this upgrade is to get the latest version of PHP with all the latest fixes. Along with PHP we will also be upgrading the LSAPI version which will bring some performance benefits on the web server side. If you have any questions about this maintenance window do not hesitate to contact support. Date: 08/05/2010 Start time (CDT): 9:00am End time (CDT): 12:00pm Estimated Down Time: None Duration: 3 hour

On Thursday August 5th between 9:00am and 12:00pm PDT we will be upgrading the Titan server's PHP to the latest version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling command line cron jobs. The reason for this upgrade is to get the latest version of PHP with all the latest fixes. Along with PHP we will also be upgrading the LSAPI version which will bring some performance benefits on the web server side. If you have any questions about this maintenance window do not hesitate to contact support. Date: 08/05/2010 Start time (PDT): 9:00am End time (PDT): 12:00pm Estimated Down Time: None Duration: 3 hour

On Thursday August 5th between 9:00am and 12:00pm EDT we will be upgrading the Venus server's PHP to the latest version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling command line cron jobs. The reason for this upgrade is to get the latest version of PHP with all the latest fixes. Along with PHP we will also be upgrading the LSAPI version which will bring some performance benefits on the web server side. If you have any questions about this maintenance window do not hesitate to contact support. Date: 08/05/2010 Start time (EDT): 9:00am End time (EDT): 12:00pm Estimated Down Time: None Duration: 3 hour

On Thursday August 5th between 9:00am and 12:00pm EDT we will be upgrading the Voodoo server's PHP to the latest version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling command line cron jobs. The reason for this upgrade is to get the latest version of PHP with all the latest fixes. Along with PHP we will also be upgrading the LSAPI version which will bring some performance benefits on the web server side. If you have any questions about this maintenance window do not hesitate to contact support. Date: 08/05/2010 Start time (EDT): 9:00am End time (EDT): 12:00pm Estimated Down Time: None Duration: 3 hour

On Wednesday August 4th between 9:00am and 12:00pm PDT we will be upgrading the Spitfire server's PHP to the latest version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling command line cron jobs. The reason for this upgrade is to get the latest version of PHP with all the latest fixes. Along with PHP we will also be upgrading the LSAPI version which will bring some performance benefits on the web server side. If you have any questions about this maintenance window do not hesitate to contact support. Date: 08/04/2010 Start time (PDT): 9:00am End time (PDT): 12:00pm Estimated Down Time: None Duration: 3 hour

On Wednesday August 4th between 9:00am and 12:00pm CDT we will be upgrading the Mirage server's PHP to the latest version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling command line cron jobs. The reason for this upgrade is to get the latest version of PHP with all the latest fixes. Along with PHP we will also be upgrading the LSAPI version which will bring some performance benefits on the web server side. If you have any questions about this maintenance window do not hesitate to contact support. Date: 08/04/2010 Start time (CDT): 9:00am End time (CDT): 12:00pm Estimated Down Time: None Duration: 3 hour

On Wednesday August 4th between 9:00am and 12:00pm CDT we will be upgrading the Saturn server's PHP to the latest version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling command line cron jobs. The reason for this upgrade is to get the latest version of PHP with all the latest fixes. Along with PHP we will also be upgrading the LSAPI version which will bring some performance benefits on the web server side. If you have any questions about this maintenance window do not hesitate to contact support. Date: 08/04/2010 Start time (CDT): 9:00am End time (CDT): 12:00pm Estimated Down Time: None Duration: 3 hour

On Wednesday August 4th between 9:00am and 12:00pm EDT we will be upgrading the Neptune server's PHP to the latest version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling command line cron jobs. The reason for this upgrade is to get the latest version of PHP with all the latest fixes. Along with PHP we will also be upgrading the LSAPI version which will bring some performance benefits on the web server side. If you have any questions about this maintenance window do not hesitate to contact support. Date: 08/04/2010 Start time (EDT): 9:00am End time (EDT): 12:00pm Estimated Down Time: None Duration: 3 hour

On Wednesday August 4th between 9:00am and 12:00pm EDT we will be upgrading the Jupiter server's PHP to the latest version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling command line cron jobs. The reason for this upgrade is to get the latest version of PHP with all the latest fixes. Along with PHP we will also be upgrading the LSAPI version which will bring some performance benefits on the web server side. If you have any questions about this maintenance window do not hesitate to contact support. Date: 08/04/2010 Start time (EDT): 9:00am End time (EDT): 12:00pm Estimated Down Time: None Duration: 3 hour

This has been completed.

This has been completed.

This has been completed.

This has been completed.

Caching programs like eaccelerator or xcache work best when it's a single web site on a server. With multiple web sites it becomes a lot more tricky because the number of PHP scripts will be extremely large. So a server could very well have 50GB of space of PHP scripts so that means 50GB of cached scripts. Along with that the shared memory features work best when PHP processes are always open. This is not the case with most shared environments including ours. So it's unlikely a user will have a full set of processes very long to make use of memory caches. It would only work if PHP ran as a single user (nobody) but then we'd lose the niceness of PHP running as the user. Finally those features built into most of those scripts is not about the caching I'm talking about but the ability to cache other data. Typically more of a dedicated server thing similar to the use of memcache.