Brian

We've got some interesting blog posts coming up here shortly (more technical/nerdy ones) from some of our systems engineers and developers which I'm personally looking forward to reading. Being more of an operations/customer service guy myself, my posts tend to be more in the obscure, or what our company is up to, changes we're making to the business, etc.

I figured I'd open up the floor and see if there is anything you guys would like a "behind the scenes" post about? Obviously if your ideas involve revealing trade secrets or non-public information I'd not be able to write about that, but if you have an idea let me know and I'll see what I can do!

Anyone who has W3 Total Cache or WP Super Cache installed on their Wordpress blogs should update the plugins immediately. A serious vulnerability has been discovered.
 
Read http://blog.sucuri.net/2013/04/update-wp-super-cache-and-w3tc-immediately-remote-code-execution-vulnerability-disclosed.html for more details.
 
If you believe you may be compromised, please contact our support department for assistance.

I made an "official" post at http://forums.hawkhost.com/topic/2319-semi-dedicated-plans-now-available/ but since that forum doesn't permit comments/feedback, I wanted to open up a topic here to introduce our newest service, semi-dedicated hosting.

What do you guys think of the plans? Any feedback or suggestions you can make initially? These plans are brand new, we launched them maybe an hour before I made this post so we're very receptive to feedback and opinions right now.

Let us hear it

Scheduled Backbone Maintenance [09/18/2011]
Date: Sunday, September 18, 2011 [09/18/2011]
Start Time: 12:00 AM CDT
End Time: 08:00 AM CDT
Services affected: Global Backbone
Location: GLOBAL
Duration: 8 hours

==================================================

Network Engineers will be performing global maintenance on their backbone. During this change, Engineers will be implementing a number of policy changes. This work is required to support continued growth within the network and future global expansion. Due to the scope of this change, the work has been scheduled for the following day:

Sunday September 18th 00:01 - 08:00 CDT

While Engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.

==================================================

This maintenance applies to all shared, reseller, VPS and backup servers

Scheduled Maintenance - GLOBAL [07/07/2011-07/08/2011]
Date: Thursday, July 7th, 2011 (07/07/2011) and Friday, July 8th, 2011 (07/08/2011)
Start Time: 12:00 AM EDT
End Time: 04:00 AM EDT
Services affected: Public / Private Network
Location: GLOBAL
Duration: 28 hours

Event summary:

Datacenter engineers will be performing global maintenance on their backbone. During this maintenance, engineers will be implementing a number of policy changes related to route announcement and accepting routes from providers and peers. This work is required to support continued growth within the network and future global expansion. Due to the scope of this change, the work has been scheduled across the following dates:

Thursday July 7th 12:00 - 04:00 AM EDT
Friday July 8th 12:00 - 04:00 AM EDT

Customer impact:

While engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.

This maintenance applies to all shared, reseller, VPS and backup servers

Scheduled Maintenance - GLOBAL [06/18/2011-06/19/2011]
Date: Saturday, June 18, 2011 (06/18/2011) and Sunday, June 19th, 2011 (06/19/2011)
Start Time: 01:00 AM CDT
End Time: 05:00 AM CDT
Services affected: Public / Private Network
Location: GLOBAL
Duration: 28 hours

Event summary:

Datacenter engineers will be performing global maintenance on their backbone. During this maintenance, engineers will be implementing a number of policy changes related to route announcement and accepting routes from providers and peers. This work is required to support continued growth within the network and future global expansion. Due to the scope of this change, the work has been scheduled across the following dates:

Saturday June 18th 01:00 - 05:00 CDT
Sunday June 19th 01:00 - 05:00 CDT

Customer impact:

While engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.

This maintenance applies to all shared, reseller, VPS and backup servers

Scheduled Maintenance - GLOBAL [07/22/2011]
Date: Friday, July 22nd, 2011 [07/22/2011]
Start Time: 12:00 AM CDT
End Time: 04:00 AM CDT
Services affected: Public / Private Network
Location: GLOBAL
Duration: 4 hours

Event summary:

Datacenter engineers will be performing global maintenance on their backbone. During this maintenance, engineers will be implementing a number of policy changes related to route announcement and accepting routes from providers and peers. This work is required to support continued growth within the network and future global expansion.

Customer impact:

While engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.

Starting at 10PM EST on Sunday May 13th we will be performing an upgrade on our helpdesk (https://support.hawkhost.com) to the latest version of our support software. During this maintenance window our helpdesk and ticket system may be unavailable.

Date: 05/13/2012
Start time: 10:00PM EST
End time: 6:00AM EST
Duration: 8 hours
Services affected: Support helpdesk and email tickets

Throughout the duration of this maintenance this thread will be used for status updates on our progress. Any emergency support issues can be addressed by calling 800-859-8803

We've got some interesting blog posts coming up here shortly (more technical/nerdy ones) from some of our systems engineers and developers which I'm personally looking forward to reading. Being more of an operations/customer service guy myself, my posts tend to be more in the obscure, or what our company is up to, changes we're making to the business, etc.

I figured I'd open up the floor and see if there is anything you guys would like a "behind the scenes" post about? Obviously if your ideas involve revealing trade secrets or non-public information I'd not be able to write about that, but if you have an idea let me know and I'll see what I can do!

We've got some interesting blog posts coming up here shortly (more technical/nerdy ones) from some of our systems engineers and developers which I'm personally looking forward to reading. Being more of an operations/customer service guy myself, my posts tend to be more in the obscure, or what our company is up to, changes we're making to the business, etc.

I figured I'd open up the floor and see if there is anything you guys would like a "behind the scenes" post about? Obviously if your ideas involve revealing trade secrets or non-public information I'd not be able to write about that, but if you have an idea let me know and I'll see what I can do!

We've got some interesting blog posts coming up here shortly (more technical/nerdy ones) from some of our systems engineers and developers which I'm personally looking forward to reading. Being more of an operations/customer service guy myself, my posts tend to be more in the obscure, or what our company is up to, changes we're making to the business, etc.

I figured I'd open up the floor and see if there is anything you guys would like a "behind the scenes" post about? Obviously if your ideas involve revealing trade secrets or non-public information I'd not be able to write about that, but if you have an idea let me know and I'll see what I can do!

Anyone who has W3 Total Cache or WP Super Cache installed on their Wordpress blogs should update the plugins immediately. A serious vulnerability has been discovered.
 
Read http://blog.sucuri.net/2013/04/update-wp-super-cache-and-w3tc-immediately-remote-code-execution-vulnerability-disclosed.html for more details.
 
If you believe you may be compromised, please contact our support department for assistance.

Good evening my Hawk Host friends
 
We've just finished rolling out some minor tweaks to our cPanel theme. Those changes included adding a server location, status page link, and speedtest link directly into the stats column in your cPanel account.
 
We've also added a free 10GB of space and 200GB of bandwidth to all semi-dedicated plans.
 
More details here: http://blog.hawkhost.com/2013/05/15/cpanel-theme-changes-and-free-semi-dedicated-hosting-upgrades/

I do not believe this is included in our default PHP build but we should be able to compile it in. Just submit a support ticket and we'll get you setup

Very small change to our domain registration offerings, but we're now accepting 2 and 3 year registrations and renewals on the following domains:

.com
.net
.org
.info
.us
.biz
.name

Previously the longest term we offered was one year. Pricing for all these TLDs is $21.90 for 2 years and $32.85 for 3. We're also looking into offering some different domains, specifically .ca, com.au, .net.au, .me, and maybe a few others.

If there are any specific ones you guys would like offered / see value in, I'm all ears!

This maintenance applies to all shared, reseller, VPS and backup servers

Scheduled Maintenance - GLOBAL [06/25/2011-06/26/2011]
Date: Saturday, June 25, 2011 (06/25/2011) and Sunday, June 26th, 2011 (06/26/2011)
Start Time: 12:00 AM EDT
End Time: 04:00 AM EDT
Services affected: Public / Private Network
Location: GLOBAL
Duration: 28 hours

Event summary:

Datacenter engineers will be performing global maintenance on their backbone. During this maintenance, engineers will be implementing a number of policy changes related to route announcement and accepting routes from providers and peers. This work is required to support continued growth within the network and future global expansion. This is a continuation of the maintenance window from June 18th - June 19th. Due to the scope of this change, the work has been scheduled across the following dates:

Saturday June 25th 12:00 - 04:00 AM EDT
Sunday June 26th 12:00 - 04:00 AM EDT

Customer impact:

While engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.

We published this on our blog earlier today but I wanted to open a thread here as well to get your thoughts/feedback:

http://blog.hawkhost.com/2012/10/15/hawk-host-and-cancer-awareness/

In short we're going to be donating money to the American Cancer Society for every order we receive using coupon code beatcancer -- the amount donated depends on how much you save.

I'm hard pressed to think of a single person I know in my personal life who hasn't been impacted by cancer in one way or another. Everyone here at Hawk Host is determined to help make a difference, even beyond this initial fund raising event.

We hope everyone takes a few minutes and checks out the ACS website at http://www.cancer.org/ to see how you can help give back.

Good evening my Hawk Host friends
 
We've just finished rolling out some minor tweaks to our cPanel theme. Those changes included adding a server location, status page link, and speedtest link directly into the stats column in your cPanel account.
 
We've also added a free 10GB of space and 200GB of bandwidth to all semi-dedicated plans.
 
More details here: http://blog.hawkhost.com/2013/05/15/cpanel-theme-changes-and-free-semi-dedicated-hosting-upgrades/

We published this on our blog earlier today but I wanted to open a thread here as well to get your thoughts/feedback:

http://blog.hawkhost.com/2012/10/15/hawk-host-and-cancer-awareness/

In short we're going to be donating money to the American Cancer Society for every order we receive using coupon code beatcancer -- the amount donated depends on how much you save.

I'm hard pressed to think of a single person I know in my personal life who hasn't been impacted by cancer in one way or another. Everyone here at Hawk Host is determined to help make a difference, even beyond this initial fund raising event.

We hope everyone takes a few minutes and checks out the ACS website at http://www.cancer.org/ to see how you can help give back.

Anyone who doesn't follow/read our blog may have missed this, so I wanted to open a thread here.
 
For a breakdown of the plans we offer, the differences between them, and who should use what, this is a good place to start: http://blog.hawkhost.com/2013/05/08/back-to-the-basics-shared-reseller-semi-dedicated-and-vps-hosting/
 
The idea was to give new users or people setting up a site for the first time an idea of what the differences are between plans. Feedback is welcome

Starting at 10PM EST on Sunday May 13th we will be performing an upgrade on our helpdesk (https://support.hawkhost.com) to the latest version of our support software. During this maintenance window our helpdesk and ticket system may be unavailable.

Date: 05/13/2012
Start time: 10:00PM EST
End time: 6:00AM EST
Duration: 8 hours
Services affected: Support helpdesk and email tickets

Throughout the duration of this maintenance this thread will be used for status updates on our progress. Any emergency support issues can be addressed by calling 800-859-8803

Anyone who has W3 Total Cache or WP Super Cache installed on their Wordpress blogs should update the plugins immediately. A serious vulnerability has been discovered.
 
Read http://blog.sucuri.net/2013/04/update-wp-super-cache-and-w3tc-immediately-remote-code-execution-vulnerability-disclosed.html for more details.
 
If you believe you may be compromised, please contact our support department for assistance.

Anyone who doesn't follow/read our blog may have missed this, so I wanted to open a thread here.
 
For a breakdown of the plans we offer, the differences between them, and who should use what, this is a good place to start: http://blog.hawkhost.com/2013/05/08/back-to-the-basics-shared-reseller-semi-dedicated-and-vps-hosting/
 
The idea was to give new users or people setting up a site for the first time an idea of what the differences are between plans. Feedback is welcome

I made an "official" post at http://forums.hawkhost.com/topic/2319-semi-dedicated-plans-now-available/ but since that forum doesn't permit comments/feedback, I wanted to open up a topic here to introduce our newest service, semi-dedicated hosting.

What do you guys think of the plans? Any feedback or suggestions you can make initially? These plans are brand new, we launched them maybe an hour before I made this post so we're very receptive to feedback and opinions right now.

Let us hear it

Starting at 10PM EST on Sunday May 13th we will be performing an upgrade on our helpdesk (https://support.hawkhost.com) to the latest version of our support software. During this maintenance window our helpdesk and ticket system may be unavailable.

Date: 05/13/2012
Start time: 10:00PM EST
End time: 6:00AM EST
Duration: 8 hours
Services affected: Support helpdesk and email tickets

Throughout the duration of this maintenance this thread will be used for status updates on our progress. Any emergency support issues can be addressed by calling 800-859-8803