WHich server location is close?

[CrabKing]

I live in singapore , i want to know which server is best located , cause right now after seeing reviews on webhostingtalk.com and my concurrent webhost isnt quite working out for me i am planning to migrate to hawkhost. I have about 6 blog sites which i am using. Should i get a vps or a reseller account?

[Brian]

Thanks for your interest in our services

Here are to two test files you can download to test your speeds to our two facilities, Dallas and Washington DC:

http://wdc.hawkhost.com/100mb.zip

http://dal.hawkhost.com/100mb.zip

In regards to reseller or VPS, that depends on how many resources you need. If you expect to push a lot of traffic and require a large amount of resources, VPS may be best. Otherwise, a reseller plan will work just fine.

[CrabKing]

I downloaded both the files. The speeds do not really differ much i suppose either one would do. But currently on my webhost the whm loads very slowly. I cant do much with it. Setting up my blogs literally took a long time. I need an account with a good speed though so that at least i can do my stuffs quickly and move on..

[Tony]

Go with Dallas it has a new machine deployed that is twice as fast as anything else we have right now (extra CPU, more ram and faster hard drives) Washington DC has yet to see this new configuration yet.

[CrabKing]

So if i take the reseller plan . And my sites suddenly take more resources in that account such as cpu, ram. What will happen? The sites get moved? or banned?

[Cody R.]

So if i take the reseller plan . And my sites suddenly take more resources in that account such as cpu, ram. What will happen? The sites get moved? or banned?

It's too difficult to give a definite answer as there's several variables that we take into account. For instance if it's a single script in the background occasionally hanging and causing resource issues we'll first contact you and ask you to resolve it. If you don't reply back within a reasonable period of time we usually will CHMOD the said script so it can't run until its attended to.

The only time we suspend a account fully is if it's absolutely necessary - we realize how important uptime and being able to reach a website is (especially if it's a business related website, etc). An example of this would be if the website in question is simply making the server unusable for everyone else - which may cause us to suspend it depending on it's nature (hanging for a moment and then killing the process, hanging indefinitely, a index page vs. a background cron script, etc).

As for bandwidth usage: we allow some wiggle room in regards to quota's, though if you go too far over our system simply suspends you (after sending several warnings). This is unavoidable unfortunately - luckily it's rarely an issue if you're watching your usage. If you notice you're reaching your limits simply submit a ticket requesting an upgrade to the next package and that issue is usually absolved.

Sorry for the long winded reply, it's just not a straight answer of "we'll suspend you" or not - every issue is different. We want your website to be up as much as we want ours, and as a result suspensions are handled on a "absolutely necessary" basis.