A couple of questions


YKdvd
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I'm looking at finding a new host for a small reseller account - your Basic should be fine. I'm not actually reselling - it is pretty much all personal use. A couple of questions I have:

- SSH access is indicated as available - is this for all domains? I've seen one or two mentions of hosts where it is only available on the main reseller domain. Also, I assume SFTP isn't a problem?

- do you have a timeline for making PHP 5.3.x available?

- is remote access to the mySQL port (3306) possible? Again, for personal development purposes, not to make a publically available.

Thanks.

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1) SSH Can be enabled on any account - you just have to submit a ticket asking

2) We don't have a specific time line though it should be relatively soon. The reason we're delaying the upgrade is still a large amount of people use deprecated features so forcing an upgrade right away would cause a headache for numerous customers.

3) Yes remote MySQL access is supported

Please note that sales inquiries like this are responded to quicker through our ticketing area located at https://support.hawkhost.com/[url=https://www.hawkhost.com/clients]

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2) [php 5.3] We don't have a specific time line though it should be relatively soon. The reason we're delaying the upgrade is still a large amount of people use deprecated features so forcing an upgrade right away would cause a headache for numerous customers.

That's why I wanted to ask about it. I can imagine there is a lot of inertia in a shared environment against a semi-major update like this, and not a lot of incentive to make it available, since a lot of the stuff that might break now will probably still be there months from now, and the same breakage screams... :). You don't have any plans to make 5.3 available as an alternative/dual install so that individual accounts can enable it via .htaccess configuration? I could get by without it for awhile if I have to, but since it is generally available to me in OSX at work and at home, it would be a shame to have to avoid it if I want to throw something up on my site.

Please note that sales inquiries like this are responded to quicker through our ticketing area located at https://support.hawkhost.com/[url=https://www.hawkhost.com/clients]

Will do - I won't have time to actually migrate to whatever new host I choose until next weekend at the earliest, so I wasn't in a big rush for the answers.

Thanks,

---

David

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At this time PHP 5.3 is not even supported by cPanel which means lots of portions for it would not even work properly. So until they support it we cannot really properly support it. Sure we could compile it in but it would not work like our PHP 5.2 installs thus confusing users.

It's really not meant for prime time yet. Lots of small issues and most systems do not support it. That's PHP scripts themselves as well as control panels, installers, various modules within php as well as some sapi's not even being tested well on it yet.

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