secondary ftp cpanel credentials wrong, explicit ftps not working in filezilla


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When I set up a second FTP account in cPanel the info is wrong, particularly in the Filezilla xml import file:


1. "user" instead of "[email protected]"


2. the xml file does not change this default Filezilla setting:

"Use explicit FTP over TLS if available"


Unfortunately, while FTP/TLS is connecting, it then times out getting the directory listing. So you have to change that setting to:

"Only use plain FTP (insecure)"



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