tomtom76 Posted February 20, 2013 Report Posted February 20, 2013 AMS001 seems to be down SusanGoote, GalateFonda and PirlWerbtit 3 Quote
Brian Posted February 20, 2013 Report Posted February 20, 2013 This is a known issue and our status page has been updated for the event: http://www.hawkhoststatus.com/services/ams001 Any updates we have will be posted there but I'll also follow up with this thread when it's 100% back online. Quote
Brian Posted February 20, 2013 Report Posted February 20, 2013 This should be fully resolved now. We'll keep a close eye on things for the next 12 hours just in case issues crop back up but at this time your site(s) should be loading without an issue. Quote
tomtom76 Posted February 20, 2013 Author Report Posted February 20, 2013 funny routing? is there something going on: Routenverfolgung zu [159.253.130.90] über maximal 30 Abschnitte: 1 1 ms <1 ms <1 ms 192.168.0.251 2 25 ms 99 ms 99 ms 178.189.8.41 3 46 ms 42 ms 43 ms 62.47.95.239 4 29 ms 21 ms 25 ms 172.19.89.37 5 23 ms 23 ms 23 ms 195.3.68.157 6 24 ms 24 ms 25 ms IIX11-AUX11.highway.telekom.at [195.3.68.126] 7 44 ms 44 ms 44 ms bbr01.eq01.ams01.networklayer.com [195.69.146.82 ] 8 44 ms 44 ms 44 ms po1.npr01.eq01.ams02.networklayer.com [159.253.1 56.251] 9 * * * Zeitüberschreitung der Anforderung. 10 43 ms 47 ms 48 ms protection.ams01.networklayer.com [159.253.156.2 46] 11 45 ms 44 ms 43 ms po1.fcr01.sr01.ams01.networklayer.com [159.253.1 58.131] 12 44 ms 47 ms 45 ms 159.253.130.90-static.reverse.softlayer.com [159 .253.130.90] Ablaufverfolgung beendet. what is happening here`? Quote
Brian Posted February 20, 2013 Report Posted February 20, 2013 I'm not sure I see the issue here. Hop 9 is just a timeout before the packets get through our DDoS mitigation gear, and hop 10 is the traffic actually passing through the hardware. Nothing seems unusual about this to us and once we remove the IP from the system the traceroute will no longer pass through that device. Quote
tomtom76 Posted February 20, 2013 Author Report Posted February 20, 2013 we are getting: "<html>Your request timed out. Please retry the request. </html>" the server seems to be overloaded at the moment? Between the lines i can see the server seems to be DDOSed at the moment? Can you explain the situation please? Quote
Tony Posted February 21, 2013 Report Posted February 21, 2013 The server over the past few weeks has seen a substantial increase in attacks targeting it. As to why we're not sure but filtering has been very effective at minimizing impact. Unfortunately it seems in this most recent case filtering has been causing issues for some users. Quote
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