my vps still cannot run properly


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Hello please anybody

untill now i have not use my vps please someone take a look in deep my ticket id here :


as we are company and need to live this site earlier


 the support was replay with almost no help just replay pasively without check in deep into my whm 


and my ip was not active i ping which is request time out  :



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Good morning! I'm sorry for the troubles you've faced. Based on the most recent update to ticket ID RCI-177-19253 you were able to resolve the issue. However if you continue to experience problems please let us know through the helpdesk. Thank you!

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