Hello please anybody
untill now i have not use my vps please someone take a look in deep my ticket id here :
https://my.hawkhost.com/viewticket.php?tid=RCI-177-19253&c=403143
https://my.hawkhost.com/viewticket.php?tid=MRJ-246-84614&c=403162
as we are company and need to live this site earlier
the support was replay with almost no help just replay pasively without check in deep into my whm
and my ip was not active i ping which is request time out : 172.96.190.168