edwinbradford Posted March 7, 2010 Report Share Posted March 7, 2010 Hi Guys, its not your job to teach users networking but could you point me in the right direction to get SSH working? I've followed the video tutorial in the SSH section of the control panel using the Java tools and also tried with Putty but to no effect. I can't even connect. When I use the Java applet I enter my control panel User Name and Password and the Java windows close, there's no confirmation text as seen in the video tutorial. When I try with Putty I enter my hostname as www.mydomain.net and even with a private key made with PuttyGen, Putty hangs and says the connection timed out. I'm at work in a small company with no IT dept., could it be a firewall issue at this end, is it possible to block SSH from within a company network? Ultimately I'm trying to get Unison installed for backup purposes. Quote Link to comment Share on other sites More sharing options...
Tony Posted March 7, 2010 Report Share Posted March 7, 2010 Have you asked for us to enable SSH for you? By default accounts do not have SSH enabled until we're given a reason. Until then basically what happens is you put in your username and password and it tells you sorry you do not have access and it ends the session. In the java applet it may very well actually close when that happens. Quote Link to comment Share on other sites More sharing options...
edwinbradford Posted March 8, 2010 Author Report Share Posted March 8, 2010 Thanks, yes, I did ask and you enabled it a few months ago. I just tried to find the emails but I don't think I have them any more. If you have any means to check and see if its enabled that would be great as this is the first time I've tried to connect. Quote Link to comment Share on other sites More sharing options...
Tony Posted March 8, 2010 Report Share Posted March 8, 2010 You have SSH on your account so tough to say why you're not able to connect at least via our forum anyways best make a ticket. Quote Link to comment Share on other sites More sharing options...
edwinbradford Posted March 8, 2010 Author Report Share Posted March 8, 2010 No problemo, I'll wait until I'm back at home in two weeks and try it from there, I'm sure it will work just fine. Quote Link to comment Share on other sites More sharing options...
edwinbradford Posted April 3, 2010 Author Report Share Posted April 3, 2010 OK, I'm back home and it works no problems. It was probably the firewall at the company I was working at, several things weren't working from inside the company. Now its working I have an unrelated problem so I'll start a new thread. Quote Link to comment Share on other sites More sharing options...
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