yuyiss Posted July 14, 2018 Report Share Posted July 14, 2018 From hawkhost.com , Both the content and the price are the same, only the names are different. one is shared web hosting ,one is cloud web hosting I want to know which is better, and Which backstage maintenance is simpler thanks rosemartine and steveharis22 2 Quote Link to comment Share on other sites More sharing options...
Brian Posted July 16, 2018 Report Share Posted July 16, 2018 Hello! The features, resource allocations, software, and all other aspects of the plans are exactly the same. The difference between our regular shared hosting and cloud hosting is that the cloud plans are based in a fully redundant and fault-tolerant hosting environment. You're less likely to experience downtime due to server or hardware issues since we can automatically move you to a new server if the one you're on does crash. That is a feature which we can only offer in the cloud hosting plans that is not available on our regular shared plans. Right now our cloud hosting is only available in our New York City datacenter. We're working on expanding the services to other locations soon but for now if you sign up and want to use cloud hosting you should pick New York City on the order form Quote Link to comment Share on other sites More sharing options...
ePlanetDesign Posted July 17, 2018 Report Share Posted July 17, 2018 If I order Cloud Hosting but select the Dallas, TX server, will I be updated to cloud hosting when it does become available? Quote Link to comment Share on other sites More sharing options...
Brian Posted July 17, 2018 Report Share Posted July 17, 2018 7 hours ago, ePlanetDesign said: If I order Cloud Hosting but select the Dallas, TX server, will I be updated to cloud hosting when it does become available? That is the likely scenario for when we open a cloud infrastructure in an existing datacenter. With that being said right now New York City is our only active cloud hosting environment and I cannot say exactly when our other locations will be converted to a cloud infrastructure, though we are actively working on that for a few locations Quote Link to comment Share on other sites More sharing options...
yuyiss Posted July 19, 2018 Author Report Share Posted July 19, 2018 On 7/18/2018 at 12:35 AM, Brian said: That is the likely scenario for when we open a cloud infrastructure in an existing datacenter. With that being said right now New York City is our only active cloud hosting environment and I cannot say exactly when our other locations will be converted to a cloud infrastructure, though we are actively working on that for a few locations If my upload large files with FTP, the speed is very very very slow , the cpanel speed is slow too . the web speed is ok . but when Website moving to hawkhost ,I must upload large files ,I am from China,I choose Las Vegas location. I have refund ,very sorry Quote Link to comment Share on other sites More sharing options...
Brian Posted July 19, 2018 Report Share Posted July 19, 2018 We do have other locations you can use if Los Angeles is not fast enough for your upload speeds. Often times users from the Asia/Pacific region host in our Hong Kong or Singapore datacenter. You can use the speedtests from our site at https://www.hawkhost.com/our-hosting-network to see which is best for you and then our support team can move your account to a new datacenter if you wish Quote Link to comment Share on other sites More sharing options...
das1996 Posted September 26, 2018 Report Share Posted September 26, 2018 Is nyc008 a shared web host or shared cloud web host? Quote Link to comment Share on other sites More sharing options...
Brian Posted September 27, 2018 Report Share Posted September 27, 2018 23 hours ago, das1996 said: Is nyc008 a shared web host or shared cloud web host? The nyc008.hawkhost.com system is a cloud hosting server. All of our shared, cloud hosting, reseller, and semi-dedicated servers in New York City are on our cloud infrastructure. Quote Link to comment Share on other sites More sharing options...
das1996 Posted September 27, 2018 Report Share Posted September 27, 2018 Thanks for making it clear. Both shared and shared cloud hosting products are available but it's confusing from the order confirmation page which one you're on as it just says shared hosting. Quote Link to comment Share on other sites More sharing options...
Brian Posted October 1, 2018 Report Share Posted October 1, 2018 On 9/27/2018 at 2:38 PM, das1996 said: Thanks for making it clear. Both shared and shared cloud hosting products are available but it's confusing from the order confirmation page which one you're on as it just says shared hosting. You're right about that and we're actively working on improving that portion of our site / signup process Quote Link to comment Share on other sites More sharing options...
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