Why hawkhost Chinese customer service


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Why hawkhost no Chinese customer service

 

Hello! As Fowler touched upon it's simply because we're a Canadian based company who has employees that speak primarily English. Offering full Chinese support is simply not feasible at our current size - it would require that our website to be fully translated and for us to have numerous staff members who can offer support in the proper time zone / can speak Chinese.

 

This is something we've definitely put thought into and intend on offering in the future however there is no time frame as to when this would happen.

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