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Posted

My suggestion would be to invest in a better phone answering service. The service that you currently have is not professional at all. It reminds me of the commercial where a little boy goes door-to-door selling a product to raise funds for his school. He reads from the script, "Hello, I am insert name here.." (For those that are a little slow, he wasn't suppose to read "insert name here", he was just suppose to insert his name.) The female voice on Hawk Host's answering service is fine until it comes time to speak the name of the company, then it's a deep male voice, lol. It sounds rather discount...

Posted

Thank you for bringing this to our attention. I'm going to bring this up with management and work with them to see how, if at all, the system allows for improvement and what we can do to make calling a more professional experience.

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