Smokey Posted October 3, 2010 Report Share Posted October 3, 2010 I just purchased the super package. How long does it usually take to have my account created? I paid the invoice and all that. I was coming from a nightmare host and I was told great things about HawkHost from 4 different people, plus I heard you host ForumPromotion.net which is a pretty big site I frequent quite often How often does account creation usually take? I would like to get started on my new site! Quote Link to comment Share on other sites More sharing options...
Brian Posted October 3, 2010 Report Share Posted October 3, 2010 The account should have been setup by now and a new account information email should have been sent. If you haven't received it please email [email protected] and provide your invoice number and/or the domain name you used when signing up and we'll take a look. Thanks for choosing us Quote Link to comment Share on other sites More sharing options...
Smokey Posted October 4, 2010 Author Report Share Posted October 4, 2010 It is. Thanks! I however, have an issue i ran into, it might be on your end and I was wondering if it could be fixed? I'm running vBulletin for my site (for now atleast) I plan on upgrading to XenForo in the future, however when i upload an avatar I get the following error and it says the upload failed: Warning: tempnam() [function.tempnam]: open_basedir restriction in effect. File() is not within the allowed path(s): (/home/revillut:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp) in [path]/includes/class_upload.php on line 275 Warning: fopen() [function.fopen]: Filename cannot be empty in [path]/includes/class_upload.php on line 281 This is when i try to upload an avatar on my forum. The error appears in the header....Please advise. Quote Link to comment Share on other sites More sharing options...
Brian Posted October 4, 2010 Report Share Posted October 4, 2010 I just checked our helpdesk and I do believe this was resolved already via ticket. In the future I'd suggest contacting our helpdesk directly for support issues since it's the quickest way to get a hold of our support team. Thanks again for choosing Hawk Host, we really appreciate it! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.