rosemartine

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    rosemartine
    rosemartine reacted to Brian in why my domain always Pending Transfer   
    Once approved domain transfers take 5 days to complete per ICANN regulations. If a transfer is pending for longer than that it means there is likely a pending formality preventing the transfer. If this is still an active issue please submit a ticket (http://my.hawkhost.com/submitticket.php) so our team can pull up your account and investigate. 
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    rosemartine
    rosemartine reacted to yuyiss in What is the difference between shared web hosting and cloud web hosting?   
    From hawkhost.com  , Both the content and the price are the same, only the names are different. one is shared web hosting ,one is cloud web hosting
    I  want to know which is better, and Which backstage maintenance is simpler
    thanks
     

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    rosemartine
    rosemartine reacted to Tony in host to china speed   
    Hello,
    The location that has direct peering with China is our Los Angeles location.
    Singapore test IP:  216.12.197.183
    Los Angeles test IP: 198.252.106.136
    All our locations: https://www.hawkhost.com/our-hosting-network
     
     
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    rosemartine
    rosemartine reacted to Tony in Special support requirement   
    My understanding is our billing team worked with you and resolved this. In the future if you have add-ons you no longer wish to use please contact us so they get canceled properly before they're overdue otherwise you risk the associated linked service becoming suspended.