Tony

This has been completed.

This has been completed.

This has been completed.

This has been completed.

This has been completed.

This has been completed.

This has been completed.

This has been completed.

The reload of FCR01.WDC01 has been completed. Datacenter Engineers will continue to monitor the router to determine if this has resolved the issue. More information will follow as it is obtained.

Date: Thursday, June 2, 2011 (06/02/2011) Start Time: 10:00 PM EDT End Time: 02:00 AM EDT Services affected: Public Networks Location: WDC01 Duration: 4 hours Event Summary: Datacenter Engineers along with Cisco TAC have identified a software bug on FCR01.WDC01 which is causing forwarding issues for public connectivity. Engineers will be performing an EMERGENCY code change on Jun 2nd, 2011 at 10:00 PM EDT to resolve this issue. The expected downtime is 20 minutes with the maintenance window being scheduled for up to 4 hours. Start Time: 10:00pm EDT (6/2/2011) End Time: 02:00am EDT (6/3/2011) Expected Duration: 20 minutes Customer Impact: During this maintenance, customers will notice a complete loss of connectivity to their servers on the frontend network (public network). Backend network (private network) connectivity will NOT be impacted during this maintenance. While the upgrade duration is scheduled for 4 hours, we only expect around 20 minutes of downtime as the code is changed. Again, this will NOT impact the backend network (private network) for customer servers. This will affect the following Hawk Host servers in Washington DC: Neptune Voodoo Thunderbolt Jedi Venus Yoda Jupiter Panther

On Friday June 3rd between 1:00pm and 11:00pm PDT we will be upgrading the Hurricane server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (PDT): 1:00pm End time (PDT): 11:00pm Estimated Down Time: None Duration: 11 hours

On Friday June 3rd between 1:00pm and 11:00pm PDT we will be upgrading the Phantom server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (PDT): 1:00pm End time (PDT): 11:00pm Estimated Down Time: None Duration: 11 hours

On Friday June 3rd between 1:00pm and 11:00pm PDT we will be upgrading the Blackbird server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (PDT): 1:00pm End time (PDT): 11:00pm Estimated Down Time: None Duration: 11 hours

On Friday June 3rd between 1:00pm and 11:00pm PDT we will be upgrading the Spitfire server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (PDT): 1:00pm End time (PDT): 11:00pm Estimated Down Time: None Duration: 11 hours

On Friday June 3rd between 1:00pm and 11:00pm PDT we will be upgrading the Typhoon server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (PDT): 1:00pm End time (PDT): 11:00pm Estimated Down Time: None Duration: 11 hours

On Friday June 3rd between 1:00pm and 11:00pm EDT we will be upgrading the Panther server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (EDT): 1:00pm End time (EDT): 11:00pm Estimated Down Time: None Duration: 11 hours

On Friday June 3rd between 1:00pm and 11:00pm EDT we will be upgrading the Jupiter server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (EDT): 1:00pm End time (EDT): 11:00pm Estimated Down Time: None Duration: 11 hours

On Friday June 3rd between 1:00pm and 11:00pm EDT we will be upgrading the Voodoo server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (EDT): 1:00pm End time (EDT): 11:00pm Estimated Down Time: None Duration: 11 hours

On Friday June 3rd between 1:00pm and 11:00pm EDT we will be upgrading the Falcon server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (EDT): 1:00pm End time (EDT): 11:00pm Estimated Down Time: None Duration: 11 hours

On Friday June 3rd between 1:00pm and 11:00pm EDT we will be upgrading the Venus server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (EDT): 1:00pm End time (EDT): 11:00pm Estimated Down Time: None Duration: 11 hours

On Friday June 3rd between 1:00pm and 11:00pm EDT we will be upgrading the Neptune server's PHP 5.2.x to the latest 5.2.x version. We do not expect any down time during the maintenance window. We will be upgrading the system PHP to the latest version first then the web servers so for a short time there may be different versions handling cron jobs and web server requests. The reason for this is to get various fixes for LSAPI as well as general PHP fixes as well. If you have any questions about this maintenance window do not hesitate to contact support. Date: 06/03/2011 Start time (EDT): 1:00pm End time (EDT): 11:00pm Estimated Down Time: None Duration: 11 hours

It's bot so they've been banned

This was completed and the server was upgraded from 12gb of memory to 24gb of memory.

This has been completed and the server has been upgraded from 12gb of memory to 24gb of memory.

This has been completed and the server has been upgraded from 12gb of memory to 24gb of memory.