Drakon Posted May 24, 2010 Report Share Posted May 24, 2010 Hello, I just signed up for a domain and hosting. Everything is validated and ready to go but I cannot get into my CPanel. I tried logging in with my e-mail and password and it says they are invalid. Other times, everything times out on me. I am on the Mustang Server. Quote Link to comment Share on other sites More sharing options...
setiawans Posted May 24, 2010 Report Share Posted May 24, 2010 I use mustang server, but i can login successfuly without any problems, From what i can see it looks like you are using email as the username, if so you should login to member area https://my.hawkhost.com/ instead directly to cpanel (cpanel does not use email as the username). On member area, you will find the username and password used to login into cpanel (my service) you can also click the button there to login into cpanel without having to entering username password manually. Hope it helps Quote Link to comment Share on other sites More sharing options...
Brian Posted May 24, 2010 Report Share Posted May 24, 2010 The username and password for cPanel were provided in an email titled "New Account Information" -- if you haven't received that check your junk and/or spam folder to see if it was filtered. If you still cannot figure out the login please contact us by either emailing [email protected] or submitting a ticket directly through https://support.hawkhost.com and we can help get this sorted out. Quote Link to comment Share on other sites More sharing options...
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