SSL with mark


sheaisidore
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Hello! Most often this is due to your site including some insecure content (pulling in resources over http and not https) so while you have a valid SSL certificate installed the browser doesn't see the site as fully secure. If you use a tool like https://www.whynopadlock.com/ it will identify the exact element(s) in your sites code that need to be updated to use https which should fix the issue!

If the problem persists you can always email [email protected] or open a ticket at https://my.hawkhost.com/submitticket.php and our team can assist further :)

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