Uploading Members website!


NiallM1974
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You can upload files to your account using FTP (https://support.hawkhost.com/Knowledgebase/Article/View/how-do-i-upload-my-files-with-ftp) or by using the File Manager interface in cPanel. We recommend using FTP though as it handles larger uploads better compared to the web based uploader through cPanel.

You can also use Softaculous in cPanel to complete a WordPress installation (https://support.hawkhost.com/Knowledgebase/Article/View/wordpress-one-click-softaculous-cpanel) so you would not need to do a local install then upload to the server. Of course that's perfectly fine if you prefer to develop/sandbox locally.

Also it's worth noting while we do monitor our forums for support you will receive faster and more details replies by emailing [email protected] or opening a ticket through https://my.hawkhost.com/submitticket.php -- thank you :)

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2 hours ago, Brian said:

You can upload files to your account using FTP (https://support.hawkhost.com/Knowledgebase/Article/View/how-do-i-upload-my-files-with-ftp) or by using the File Manager interface in cPanel. We recommend using FTP though as it handles larger uploads better compared to the web based uploader through cPanel.

You can also use Softaculous in cPanel to complete a WordPress installation (https://support.hawkhost.com/Knowledgebase/Article/View/wordpress-one-click-softaculous-cpanel) so you would not need to do a local install then upload to the server. Of course that's perfectly fine if you prefer to develop/sandbox locally.

Also it's worth noting while we do monitor our forums for support you will receive faster and more details replies by emailing [email protected] or opening a ticket through https://my.hawkhost.com/submitticket.php -- thank you :)

When I enter my url: srtcmembers-beta.com I get an index page. Please find attached screenshots of the main pagew and my CP File Manager. Can you help me out please?

index.jpg

file-man.jpg

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The directory index listing is showing when visiting your site https://srtcmembers-beta.com/ as there is no index.* (php, html, htm, etc.) file in the public_html directory of your account. Based on your screenshot you've created a "HawkHost" directory where you've uploaded your files however that directory is not publicly accessible through https://srtcmembers-beta.com/ as it's outside the public_html directory. To solve this you would need to either re-upload the same files to your public_html directory or move the files (can be done through FTP or cPanels File Manager) from the current directory to public_html.

At this point I would recommend using our helpdesk for support as you will receive faster and more detailed replies. It also is not recommended to continue using public forums while posting screenshots of potentially private information / account directories. Contacting our helpdesk can be done by emailing [email protected] or opening a ticket through https://my.hawkhost.com/submitticket.php

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