Ladet Posted September 16, 2016 Report Share Posted September 16, 2016 I just started using hawkhost today so i paid for primary hosting here is my product ticket details Order Number: 3430457421 Product/Service: Shared Hosting - Primary Domain: nicenaija.com Hosting Location: First Available Upgrade Addons: None Dedicated IP: No First Payment Amount: $3.74 USD Recurring Amount: $3.74 USD Billing Cycle: Monthly But i still have the product pending Quote Link to comment Share on other sites More sharing options...
Brian Posted September 17, 2016 Report Share Posted September 17, 2016 Thanks for your order! It looks like the account has been setup at this time so you should have received your "New Account Information" email with all your login details. If you have any other questions please contact our support team (https://support.hawkhost.com) and they'll get you taken care of. Cheers Quote Link to comment Share on other sites More sharing options...
cashdor Posted December 19, 2016 Report Share Posted December 19, 2016 why my this order is still pending while payment was successfull Quote Link to comment Share on other sites More sharing options...
Brian Posted December 19, 2016 Report Share Posted December 19, 2016 Thanks for your order! It appears that account was setup about 10 minutes after you made payment so at this point you should have received your 'New Account Information' email with all your hosting account details. Quote Link to comment Share on other sites More sharing options...
Ejianya Posted January 27, 2021 Report Share Posted January 27, 2021 Hello, please i made a payment for sharedhosting Invoice 908701 sent on 01/26/2021 but it is still pending. I have already been debitted and i have gotten my reciept via email but the sharedhosting still says pending. Quote Link to comment Share on other sites More sharing options...
Brian Posted January 28, 2021 Report Share Posted January 28, 2021 19 hours ago, Ejianya said: Hello, please i made a payment for sharedhosting Invoice 908701 sent on 01/26/2021 but it is still pending. I have already been debitted and i have gotten my reciept via email but the sharedhosting still says pending. Thanks for signing up with us! It looks like your order has been activated so you should have received your "New Account Information" email. If you don't see that in your inbox please check your junk/spam folder in case it was filtered. Quote Link to comment Share on other sites More sharing options...
danghoang Posted March 17, 2021 Report Share Posted March 17, 2021 Hi Mr, I have paid my purchase of hosting but dont know why it's still pending. Please help me have a look Invoice #927385 Amount Due: Due Date: 03/17/2021 Thank you Quote Link to comment Share on other sites More sharing options...
Brian Posted March 17, 2021 Report Share Posted March 17, 2021 3 hours ago, danghoang said: Hi Mr, I have paid my purchase of hosting but dont know why it's still pending. Please help me have a look Invoice #927385 Amount Due: Due Date: 03/17/2021 Thank you I've reviewed your logs and can see your order was setup shortly after it was paid for so you should see your "New Account Information" at this point. That email will contain all the information you need to get started with your hosting. Thanks for hosting with us Quote Link to comment Share on other sites More sharing options...
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