SamOwen Posted February 8, 2008 Report Share Posted February 8, 2008 No matter what I do I can't login to the support area https://www.hawkhost.com/support . I type in the correct username/pass then try to login. It says "Processing Login", but then it takes me right back to the login area. I want to check the status of my support ticket... Quote Link to comment Share on other sites More sharing options...
Tony Posted February 8, 2008 Report Share Posted February 8, 2008 What is the ticket # you're wishing to check? Also keep in mind you can also email support, sales, billing opposed to making tickets on the site. just do [email protected] replacing department with sales, billing or support. Quote Link to comment Share on other sites More sharing options...
SamOwen Posted February 8, 2008 Author Report Share Posted February 8, 2008 My issue was taken care of, thanks. It's still annoying though that I can't login to support... Quote Link to comment Share on other sites More sharing options...
Tony Posted February 8, 2008 Report Share Posted February 8, 2008 Please keep in mind https://www.hawkhost.com/support/ has a different login from https://www.hawkhost.com/clients/. When you first make a ticket or use the ticket creation option in the support area it will create an account for your email address. Quote Link to comment Share on other sites More sharing options...
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