Venus Degraded Raid Array [01/18/2008]


Tony
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As of January 18th 2008 12:36am we're seeing the raid array of Venus is currently degraded. We believe this is the result of a drive failure within the raid array. We are currently investigating further with technicians on site and are preparing to swap out a drive if necessary. This topic will be updated as this window continues. At this point in time we have no information about how long this may take. As of this moment the server is operating fine, however with a higher load due to the missing drive. If there is any down time required to swap out the drive we will of course posting an update.

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We will be replacing the drive between 3am EST and 5am EST this morning. We do not expect any down time, however if we do need to take the box off line it will not be for an extended amount of time.

This is completely necessary as if another drive was to fail there would be a possibility of data loss. So based on that we want to get a new drive in and rebuild the array so that the risk of data loss is gone due to drive failures. Along with that the performance of server is slightly degraded with a drive missing.

We will update the ticket again when we have more information on this.

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