SpamExperts - how to manage?


kitchin
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I'm a little worried about SpamExperts use of greylisting. Any way to search my WHM for accounts using it?

 

The SpamExperts interface is tricky at best at the cPanel level. When you click SpamExpoerts and then "login" next to a domain, that enables it. Your MX records change and greylisting is turned on. To disable it, you go back to cPanel and click MX records and delete the records. The SpamExperts MX records look deceptively normal!

 

SpamExperts off:

0 example.com.

 

SpamExperts on:

10 mx1.arandomserver.com.

20 mx2.arandomserver.com.

30 mx3.arandomserver.com.

 

Short of writing a script to check DNS on our 150 different domains, can I search for accounts and domains with SpamExperts enabled?

 

 

 

 

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The SpamExperts interface is tricky at best at the cPanel level. When you click SpamExpoerts and then "login" next to a domain, that enables it. Your MX records change and greylisting is turned on. To disable it, you go back to cPanel and click MX records and delete the records. The SpamExperts MX records look deceptively normal!

 

You're absolutely right - the automatic changing of the MX records upon logging in through cPanel has been something we've talked to SpamExperts about. They've acknowledged it but haven't changed it - I'll see if I can get a straight answer out of them if this is something we can change or not.

 

 

I'm a little worried about SpamExperts use of greylisting. Any way to search my WHM for accounts using it?

Short of writing a script to check DNS on our 150 different domains, can I search for accounts and domains with SpamExperts enabled?

 

Unfortunately this isn't possible through the current UI however SpamExperts does have an API. If you like I'd be more than happy to write up a quick script for you and give you a list (if necessary on a regular basis / cron job) of accounts that SpamExperts is enabled for.

 

While this does seem like a big pain in the butt (it is in some circumstances) it's ultimately allowing us to keep a good reputation for our mailservers and has stopped a large amount of SPAM from entering and exiting our network. You may be interested in our blog post here.

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