Bad support - No reply to tickets

[actuals]

Hello,

 

I have 2 open tickets, one of them with Critical priority - it's very important for me. However I didn't receive reply within a day. Could you clarify the situation? I write here because I have no idea how to contact your support else.

 

My account is equal to forum's user name.

 

Thanks.

[Brian]

It appears the issue has been resolved and the tickets you've submitted have been closed. If you need anything further feel free to PM me or follow up in your original tickets.