Venus Issues [08/14/2007]


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At around 8:35pm EST (GMT -5) our Venus server lost connectivity to the internet as well as our private back end network which all our servers are hosted on. We proceeded to attempt to console into the machine from our remote management device and unfortunately it was not functioning either. At this point we issued a reboot to the server via taking the power off the machine in hope that it would back online fine. Unfortunately it did not which meant it was unable to boot back up. Without our remote management system functioning we have asked a technician at the data center to console into the machine to see what is wrong with it.

At this time the technician is checking out what is wrong with the server and we hope to have it back online soon. We will update the ticket once the server is back online. We're very sorry about any inconvenience this may cause.

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