gogo Posted May 13, 2013 Report Share Posted May 13, 2013 The screen displays "Invalid Username or Password",I confirm my email and password are correct. This is the email I received: This message serves as confirmation that you are now successfully registered in our support center. Registered Email: *****@gmail.com Password: ******* You can visit the Support Desk at any time by going to https://support.hawkhost.com/ Please do let us know if you have any questions. Regards, Hawk Host Inc Quote Link to comment Share on other sites More sharing options...
jd7 Posted May 13, 2013 Report Share Posted May 13, 2013 Hello, I am also having this problem. Neither the password sent to me in the email nor my normal Hawk Host password works. I have tried resetting it too but it didn't help, so I have submitted a ticket. Quote Link to comment Share on other sites More sharing options...
Brian Posted May 13, 2013 Report Share Posted May 13, 2013 You'll want to login to your helpdesk (https://support.hawkhost.com) using your client area password (https://my.hawkhost.com/clientarea.php) We use a login sharing system and the credentials are derived from the client area and not the helpdesk Quote Link to comment Share on other sites More sharing options...
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