My Account Suspended


panca20
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Hello,

I got email from abuse department 10th May 2013. Unfortunately, I'm on vacation from 9th - 12th May 2013. It is national holiday here. I got my account suspended on 12th may 2013. I replied email from your abuse department on 12th May, but I don't get any respond yet. Today I submit another ticket. It;s almost 1 hour, and I still don;t get any reply. Usually hawkhost only take 15 minutes to reply back my ticket.

 

How can I get my account back? Can you help me to enable my account so I can login to my cpanel and remove the malware?

 

Please help me

 

Regards,

Ismi N. 

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I've found your ticket and it looks like the account was enabled and this is actively being worked on with our abuse department. I ask you please keep the replies/updates in the ticket as we cannot assist you with abuse related issues on a public forum. Thank you!

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