Give me another host is not ideal, now open the webpage very card, unstable


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Posted

Before the host speed is a bit slow, but very stable, no not open page problem,

Now give me the change of Cobra host, with intermittent cannot turn on website, sometimes card, hope you to solve, IP address: 72.29.127.125

Posted

There are a number of factors that could be causing these issues, though overall we've not had many complaints about that network. If possible, please submit a support ticket and provide us with a traceroute to that IP so we can see what your network connection to us looks like. If you've already submitted a ticket and need it looked at feel free to PM me your ticket ID.

Posted
There are a number of factors that could be causing these issues, though overall we've not had many complaints about that network. If possible, please submit a support ticket and provide us with a traceroute to that IP so we can see what your network connection to us looks like. If you've already submitted a ticket and need it looked at feel free to PM me your ticket ID.

 

The internet station many times, packet loss is very serious

Posted
There are a number of factors that could be causing these issues, though overall we've not had many complaints about that network. If possible, please submit a support ticket and provide us with a traceroute to that IP so we can see what your network connection to us looks like. If you've already submitted a ticket and need it looked at feel free to PM me your ticket ID.

 

You change the server also as before I buy it

  • 2 weeks later...
Posted

You were migrated to new hardware as we're upgrading our legacy servers, so your site is now on a newer, more powerful server. We'd really need to have you submit a traceroute in support ticket to debug what is going on here.

Posted
You were migrated to new hardware as we're upgrading our legacy servers, so your site is now on a newer, more powerful server. We'd really need to have you submit a traceroute in support ticket to debug what is going on here.

This IP address: 72.29.127.125 the United States Maine and New Hampshire, packet loss is very serious, not connected to the web site. Hope you. No previous host.

Posted
You were migrated to new hardware as we're upgrading our legacy servers, so your site is now on a newer, more powerful server. We'd really need to have you submit a traceroute in support ticket to debug what is going on here.

This IP address: 72.29.127.125 Maine \ / New Hampshire, packet loss is very serious, and not connect the website. I hope you will look up. Not yet previous host ok

Posted

72.29.127.125 is based in Dallas, TX. The tool you're using to lookup the IP location must have old/stale data from a previous owner because we don't offer any servers in Maine/New Hampshire. This is really difficult to debug over a forum as I can't see your account details, could you please submit a ticket (https://support.hawkhost.com) about this? It'll be much easier to figure out there. Thank you.

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