tcccp Posted January 7, 2013 Report Share Posted January 7, 2013 Before the host speed is a bit slow, but very stable, no not open page problem, Now give me the change of Cobra host, with intermittent cannot turn on website, sometimes card, hope you to solve, IP address: 72.29.127.125 Quote Link to comment Share on other sites More sharing options...
Brian Posted January 7, 2013 Report Share Posted January 7, 2013 There are a number of factors that could be causing these issues, though overall we've not had many complaints about that network. If possible, please submit a support ticket and provide us with a traceroute to that IP so we can see what your network connection to us looks like. If you've already submitted a ticket and need it looked at feel free to PM me your ticket ID. Quote Link to comment Share on other sites More sharing options...
tcccp Posted January 8, 2013 Author Report Share Posted January 8, 2013 There are a number of factors that could be causing these issues, though overall we've not had many complaints about that network. If possible, please submit a support ticket and provide us with a traceroute to that IP so we can see what your network connection to us looks like. If you've already submitted a ticket and need it looked at feel free to PM me your ticket ID. The internet station many times, packet loss is very serious Quote Link to comment Share on other sites More sharing options...
tcccp Posted January 8, 2013 Author Report Share Posted January 8, 2013 There are a number of factors that could be causing these issues, though overall we've not had many complaints about that network. If possible, please submit a support ticket and provide us with a traceroute to that IP so we can see what your network connection to us looks like. If you've already submitted a ticket and need it looked at feel free to PM me your ticket ID. You change the server also as before I buy it Quote Link to comment Share on other sites More sharing options...
Brian Posted January 16, 2013 Report Share Posted January 16, 2013 You were migrated to new hardware as we're upgrading our legacy servers, so your site is now on a newer, more powerful server. We'd really need to have you submit a traceroute in support ticket to debug what is going on here. Quote Link to comment Share on other sites More sharing options...
tcccp Posted January 21, 2013 Author Report Share Posted January 21, 2013 You were migrated to new hardware as we're upgrading our legacy servers, so your site is now on a newer, more powerful server. We'd really need to have you submit a traceroute in support ticket to debug what is going on here. This IP address: 72.29.127.125 the United States Maine and New Hampshire, packet loss is very serious, not connected to the web site. Hope you. No previous host. Quote Link to comment Share on other sites More sharing options...
tcccp Posted January 21, 2013 Author Report Share Posted January 21, 2013 You were migrated to new hardware as we're upgrading our legacy servers, so your site is now on a newer, more powerful server. We'd really need to have you submit a traceroute in support ticket to debug what is going on here. This IP address: 72.29.127.125 Maine \ / New Hampshire, packet loss is very serious, and not connect the website. I hope you will look up. Not yet previous host ok Quote Link to comment Share on other sites More sharing options...
Brian Posted January 23, 2013 Report Share Posted January 23, 2013 72.29.127.125 is based in Dallas, TX. The tool you're using to lookup the IP location must have old/stale data from a previous owner because we don't offer any servers in Maine/New Hampshire. This is really difficult to debug over a forum as I can't see your account details, could you please submit a ticket (https://support.hawkhost.com) about this? It'll be much easier to figure out there. Thank you. Quote Link to comment Share on other sites More sharing options...
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