Ganden Kohkono Posted June 21, 2012 Report Share Posted June 21, 2012 Hello .. why all my sites are very difficult to access? While the number of visitors is only a little. But I can not access all my sites. Even to log in on the admin dashboard. Could you please tell me why this happened? Quote Link to comment Share on other sites More sharing options...
Brian Posted June 21, 2012 Report Share Posted June 21, 2012 Without knowing what your account is or what server you're on it's impossible to say. We did have a brief issue with the voodoo server this morning which would have caused some connectivity problems for your site(s). I always suggest submitting a ticket directly with our helpdesk team for something like this as we'll be able to reply more quickly than a forum thread and with more details as well Quote Link to comment Share on other sites More sharing options...
PoiSoN Posted June 21, 2012 Report Share Posted June 21, 2012 My website is down right now, too. I am on Vodoo. I will submit a ticket later if the problem isn't resolved. Quote Link to comment Share on other sites More sharing options...
PoiSoN Posted June 21, 2012 Report Share Posted June 21, 2012 Mine is back up now. Quote Link to comment Share on other sites More sharing options...
Brian Posted June 21, 2012 Report Share Posted June 21, 2012 Anyone on voodoo should be able to access their sites, we fixed that issue a bit ago. We're not seeing issues with any other systems right now so we'd definitely need a ticket to investigate that. Quote Link to comment Share on other sites More sharing options...
PoiSoN Posted June 23, 2012 Report Share Posted June 23, 2012 I've noticed that since the downtime my addon domains no longer work. The site folder and content is still in the public_html but going to the addon domain just shows a blank page with the title of 'This site is under devolopment'. Deleting and re-adding the domain in cPanel hasn't fixed the issue. I will make a ticket in a while. It might be worth the OP and others checking if their add-on domains work if they're on Vodoo. Quote Link to comment Share on other sites More sharing options...
PoiSoN Posted June 23, 2012 Report Share Posted June 23, 2012 Parked domains DO work, by the way. Quote Link to comment Share on other sites More sharing options...
PoiSoN Posted June 23, 2012 Report Share Posted June 23, 2012 Ticket submited. But I think my problem is actually with mydomain.com domain services rather than Hawk Host. :S Sorry guys. Quote Link to comment Share on other sites More sharing options...
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