My all site is down, why?

[Ganden Kohkono]

Hello .. why all my sites are very difficult to access? While the number of visitors is only a little. But I can not access all my sites. Even to log in on the admin dashboard. Could you please tell me why this happened?

[Brian]

Without knowing what your account is or what server you're on it's impossible to say. We did have a brief issue with the voodoo server this morning which would have caused some connectivity problems for your site(s). I always suggest submitting a ticket directly with our helpdesk team for something like this as we'll be able to reply more quickly than a forum thread and with more details as well

[PoiSoN]

My website is down right now, too. I am on Vodoo. I will submit a ticket later if the problem isn't resolved.

[PoiSoN]

Mine is back up now.

[Brian]

Anyone on voodoo should be able to access their sites, we fixed that issue a bit ago. We're not seeing issues with any other systems right now so we'd definitely need a ticket to investigate that.

[PoiSoN]

I've noticed that since the downtime my addon domains no longer work. The site folder and content is still in the public_html but going to the addon domain just shows a blank page with the title of 'This site is under devolopment'. Deleting and re-adding the domain in cPanel hasn't fixed the issue. I will make a ticket in a while.

It might be worth the OP and others checking if their add-on domains work if they're on Vodoo.

[PoiSoN]

Parked domains DO work, by the way.

[PoiSoN]

Ticket submited. But I think my problem is actually with mydomain.com domain services rather than Hawk Host. :S

Sorry guys.