ironfist Posted May 18, 2012 Report Share Posted May 18, 2012 I've tried logging in to 2 seperate accounts of two people working on support issues for our sites, and neither are working now. I've done a password reset on both as well, and still can't login with the new password entered. Can anyone help me out with this? uttebyAlbuple, Orvilrvlvua, axiottFeect and 15 others 18 Quote Link to comment Share on other sites More sharing options...
Brian Posted May 18, 2012 Report Share Posted May 18, 2012 We recently enabled login sharing between our client area and helpdesk accounts which may explain the password inconsistencies you're getting. Could you please try logging in using your client area credentials? If that doesn't work I'd ask you to please submit a ticket at https://support.hawkhost.com so we can investigate this with your private account details handy (don't want that posted in a public forum obviously). Thank you! Quote Link to comment Share on other sites More sharing options...
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