[ask] Moving file to new cpanel

[ino21]

I need advice here, how to move all files from old to new cpanel without having manually download and upload it? Anyone?

-Thanks in advance

[Brian]

If you submit a ticket with our 'Account Transfer' department at https://support.hawkhost.com and provide your old host login credentials we can handle this for you

[ino21]

I'm unsure about the field,

1. Website/IP : is it my main domain?

2. username: hosting or cpanel username?

3. password: hosting or cpanel username?

4. Special instruction: ?

[Brian]

1) This would be your accounts primary domain name or the IP your site is hosted on. If you're unsure of this go to http://intodns.com and input your domain and look for your A record

2) cPanel username

3) cPanel password

4) Any special instructions / specific requirements related to your account. Generally speaking since you're using cPanel you shouldn't need to fill that field out

Hope that helps!