Tony Posted March 22, 2012 Report Share Posted March 22, 2012 We've received RAID alerts that one of the hard drives on the Neptune server has failed. On Friday March 23rd between 1:00am and 4:00am EDT we will be taking the server offline to update the raid card firmware along with the currently working drives then finally replace the failed drive. Due to the fact we will be upgrading firmware versions we estimate the server will be down for up to an hour while we do this. The firmware upgrades are necessary as the hard drives are currently out of date and the replacement drive will contain newer firmware. This poses much higher risks of data loss so we've elected to update all the firmware before replacing the failed drive. We're sorry about any inconvenience this may cause but it is necessary maintenance to continue to offer optimal performance and continued data integrity. If you have any questions or concerns please contact us via our support desk. Date: 03/23/2012 Start time (EDT): 1:00am End time (EDT): 4:00am Duration: 3 hours Estimated Down Time: 1 hour addematrignee and sheereora 2 Link to comment Share on other sites More sharing options...
Tony Posted March 23, 2012 Author Report Share Posted March 23, 2012 The server is now back online with services currently starting up and the new drive is currently rebuilding. Link to comment Share on other sites More sharing options...
Tony Posted March 23, 2012 Author Report Share Posted March 23, 2012 The drive has finished rebuilding. Link to comment Share on other sites More sharing options...
Recommended Posts