Emergency Kernel Update [03/05/2012]


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We will be performing an emergency kernel upgrade on the wdc006 server due to a kernel bug causing load averages to be reported incorrectly. As a result of load averages being reported as 2085233585 or higher various cPanel functionality is currently not functioning. We have consulted CloudLinux regarding this and it is a known kernel bug and will be fixed by updating the kernel. We will be rebooting the server between 12:00am EST and 12:30am EST and we estimate the server will be down no more than 15 minutes. We are sorry about the lack of notice on this but unfortunately due to the nature of this issue it needs to be corrected as soon as possible.

Date: 03/05/2012

Start time (EST): 12:00am

End time (EST): 12:30am

Duration: 30 minutes

Estimated Down Time: 15 minutes

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