saccromyces Posted September 8, 2008 Report Posted September 8, 2008 signed up this morning, I can see my site index, but I still cannot login to cpanel, it gives me the login screen but will not let me login. Do I just need to wait awhile or something? Thanks! Quote
Tony Posted September 8, 2008 Report Posted September 8, 2008 On the login screen are you providing your valid login information then it is hanging? Without more information I would advise you try using http://yourdomain.com/cpanel and seeing if you can login then. If you are still unable to login then please make a ticket and we'll look into it. Quote
saccromyces Posted September 8, 2008 Author Report Posted September 8, 2008 Yes, how do I know for sure what my login is? On the login screen are you providing your valid login information then it is hanging? Without more information I would advise you try using http://yourdomain.com/cpanel and seeing if you can login then. If you are still unable to login then please make a ticket and we'll look into it. Quote
Tony Posted September 9, 2008 Report Posted September 9, 2008 Yes, how do I know for sure what my login is? We send you an email with this information. If you have not received this your email provider may have flagged it as spam. You'll need to make a ticket and possibly verify who you are then we can send an account information email to an alternate address. Quote
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