Tony Posted April 14, 2011 Report Share Posted April 14, 2011 There is service impacting network maintenance on Monday April 25th 2011. This is necessary network maintenance and will cause most likely an hour of network downtime due to this. This affects just the Falcon servers which is on the newer fcr02 customer facing router. Here is the notice we received regarding this from the datacenter: Scheduled Data Center Maintenance - FCR02.WDC01 [04/25/2011] Date: Monday, April 25, 2011 (04/25/2011) Start Time: 12:00 AM EDT End Time: 02:00 AM EDT Services affected: Public Network Location: WDC01 Duration: 2 hours ================================================== Event Summary: SoftLayer Engineers along with Cisco TAC have identified a faulty component in the FCR02.WDC01 chassis which has prevented the chassis from running in the required redundancy mode. This part is directly integrated into the chassis of the router which will require replacing the entire Cisco 6509-E chassis. Engineers will be required to power down the entire FCR02.WDC01 chassis to perform this replacement. The expected downtime is 1 hour with the maintenance window being scheduled for up to 2 hours. Start Time: 00:00 EDT End Time: 02:00 EDT Expected Duration: 1 Hour Customer Impact: During this maintenance, customers will notice a complete loss of connectivity to their servers on the frontend network (public network). Backend network (private network) connectivity will NOT be impacted during this maintenance. While the upgrade duration is scheduled for 4 hours, we only expect around 1 hour of downtime as the router's chassis is replaced and the router is powered on. Again, this will NOT impact the backend network (private network) for customer servers. Link to comment Share on other sites More sharing options...
Tony Posted April 25, 2011 Author Report Share Posted April 25, 2011 Network connectivity has been interrupted at this point as work on replacing the Cisco 6509-E Chassis has started. Link to comment Share on other sites More sharing options...
Tony Posted April 25, 2011 Author Report Share Posted April 25, 2011 Network connectivity has been restored at this point in time. Link to comment Share on other sites More sharing options...
Tony Posted April 25, 2011 Author Report Share Posted April 25, 2011 Going to close this as the network maintenance is complete, and the chassis swap has resolved all issues previous seen on FCR02.WDC01. Link to comment Share on other sites More sharing options...
Recommended Posts