Couple of Queries !

Abdul Haseeb Awan

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I think there is a simple explanation here. You are using login details that can't work when your domain resolves somewhere else. So your domain is and you're putting the ftp information with us as This won't work since it resolves to your other host:

So you need to use the temporary ftp ip address if your domain does not resolve to our servers.

I'm looking at the ticket and quick reading suggests we mentioned this as well. Though looks like you're still trying to use which is going to continue to point to your old host as long as you have the name servers set to them. I don't know if it's a language barrier that is providing the confusion here as to how this ticket kept going back and forth for so long.

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