Just signed up, cannot access Trouble Tickets


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I am trying to submit a trouble ticket but I cannot login to the "Support Suite" site using my username/password.

If you've never made a ticket you do not have a login. There is no integration between the client area system and support system as last time we were doing it the system was bugged and causing even more confusion so that won't be fixed until new support system is being used.

So just use submit a ticket option or if you have a ticket just use forgot password on the page and it'll email you a login to the support area if your email has an account in it.

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