onilhinvei

This maintenance applies to all shared, reseller, VPS and backup servers

Scheduled Maintenance - GLOBAL [06/18/2011-06/19/2011]
Date: Saturday, June 18, 2011 (06/18/2011) and Sunday, June 19th, 2011 (06/19/2011)
Start Time: 01:00 AM CDT
End Time: 05:00 AM CDT
Services affected: Public / Private Network
Location: GLOBAL
Duration: 28 hours

Event summary:

Datacenter engineers will be performing global maintenance on their backbone. During this maintenance, engineers will be implementing a number of policy changes related to route announcement and accepting routes from providers and peers. This work is required to support continued growth within the network and future global expansion. Due to the scope of this change, the work has been scheduled across the following dates:

Saturday June 18th 01:00 - 05:00 CDT
Sunday June 19th 01:00 - 05:00 CDT

Customer impact:

While engineers expect no outage during this maintenance, customers may experience higher latency and/or packet loss while routes reconverge across the network.

We are currently investigating a known issue/attack targeted at our shared nameservers. Any new information or updates will be posted in this forum.

On Saturday March 31st between 1pm EST and 5pm EST we

We've temporarily disabled SSH across all machines as a precaution due to a recent exploit / 0-Day (released before being patched) in the wild. We'll update this thread once SSH has been enabled.

This does not affect our VPS servers.

As of June 7th we have have taken HyperVM off line on our systems as a precaution to several exploits that have been reported to not have been patched. We have strong reason to believe this information is correct due to several providers having entire fleets of virtual private servers or even their actual servers data removed.

You should not be experiencing any down time HyperVM is just the panel to administrate virtual private servers. Our nodes themselves continue to function without issue.

If you require any assistance with your virtual private server such as rebooting it you will need to make a ticket for us to do it at this time.

We hope that the developers of HyperVM will solve these issues in a reasonable amount of time. We will continue to have HyperVM off line until the issues are resolved. We will post updates as we receive them as well as an update when it is back up and functioning.