canadave

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Everything posted by canadave

  1. You're asking me? Hehe...okay, let me see if I can describe it, although again please bear in mind I know very little about this aspect of hosting. Basically, this is what their current setup is: 1. Live radio (audio only) is fed into the audio-in jack on a Windows XP computer. 2. The audio is encoded "on the fly" using Windows Media Encoder, and then somehow sent along to Netromedia.com's server. 3. The Netromedia.com server streams the audio to anyone who points their web browser to the proper web address (http://www.qccrfm.com in this case). The problem right now is that their stream conks out fairly often. So I'm helping them look at alternatives to streaming via a "third party" such as Netromedia.com, and was wondering if there would be a way to set it up with a Hawk Host account so that it looks instead something like this: 1. Live radio (audio only) is fed into the audio-in jack on a Windows XP computer. 2. The audio is encoded "on the fly" using Windows Media Encoder, and then somehow sent along to our Hawk Host hosting server. 3. The Hawk Host server streams the audio to anyone who points their web browser to the proper web address (http://www.qccrfm.com in this case). So I guess I'm just asking if this is something Hawk Host can offer I'm assuming that if it IS possible, it would require a streaming audio broadcast software thingy to be running on the Hawk Host server. I've no idea what something like that would look like.
  2. Pardon me if my question to follow is a bit ignorant-sounding...I'm not entirely sure how this would work. There's a community radio station in the small town that I live in, and they stream their live radio broadcast over the internet using a streaming provider called "NetroMedia" (the radio station uses a cheapo PC running Windows Media Encoder, and I guess WME sends the stream to NetroMedia somehow...specifically though, I'm not sure what role Netro exactly plays). I just volunteered with them, and I'm looking to improve their service, since they say the Netro stream conks out fairly frequently and has never worked properly. I guess my question is: if I signed them up with a hosting account via Hawk Host and got them a proper domain name, would there be a way to stream their audio via that hosting account? Some kind of streaming server installation maybe? I'm not too sure how it might work. Any advice would be greatly appreciated! --Dave
  3. Ugh....sorry! I thought I'd activated the theme, but I tried again and this time it worked--apparently I hadn't activated it properly before. Now it's working.
  4. I'm sure I'm doing something wrong here Hopefully someone can tell me where. I've had my infinitives.ca domain, as well as several other domains, hosted with Hawk Host for some time now. I just today decided to add a Wordpress blog as a subdomain to infinitives.ca. First, I went to cPanel and created a new subdomain inside infinitives.ca called "awordplease", because I want the blog to be at http://awordplease.infinitives.ca. Then, in Softaculous, I installed the Wordpress blog to "awordplease.infinitives.ca", and the installation was successful. The way I have my /public_html set up, by the way, is a little different than most. It looks like this: /public_html -----> myotherdomain1.ca -----> myotherdomain2.ca -----> infinitives.ca ------------> awordplease -----------------------> all the Wordpress files for the "awordplease" subdomain ------------> all my other files and folders that exist under infinitives.ca and make up that website Now, if I go to "http://awordplease.infinitives.ca/wp-admin", I can access the Wordpress administrator control panel just fine. But if I try to view my blog at "http://awordplease.infinitives.ca", the URL changes to "http://awordplease.infinitives.ca/cgi-sys/defaultwebpage.cgi", and I get a generic "Default Website page" that is some sort of cPanel placeholder page, something that basically says you might've reached this page in error, etc. What do I need to do to make my Wordpress blog accessible at that address?
  5. Hi all, I have a live streaming video webcam on a website and I'd like to display the current webserver time next to the video stream. Preferably as a normal human readable date and human readable hours:minutes:seconds. Can anyone tell me how I'd retrieve and display that info from the webserver?
  6. Oh okay, thanks...so HH is not throttling uploads? If so then I'll pull out all the stops to troubleshoot on my end. I would not put it past my ISP to suddenly throttle upload speeds thanks, Dave
  7. Hi, My account was migrated from Neptune to wdc006 a couple days ago or so. I just tried FTP'ing a few files up to my account, and it's maxing out at around 50KB/s transfer speed....before the migration, I was regularly transferring at 100KB/s. Is the halving of upload speeds intentional, or is there a problem with the server?
  8. Hey all, Got a question. I'm running a (very) small podcast off a Hawk Host server, and I was hoping to use awstats to get an idea of how many people are hitting my feed.xml and mp3 files. However, quite a bit of the hits I see in awstats are from me doing uploads, testing, etc. I assume that awstats on Hawk Host does not make allowance for excluding my own IP? Assuming that's the case, can someone give me some tips on how I might obtain a more accurate reading on my podcast stats? I'm no expert, just an amateur hack, so I'm hoping it'll be something simple Thanks!
  9. Hey Hawk Host, just wanted to say a big THANKS for the free bandwidth upgrades all round. Was a nice surprise to see on logging in to my cpanel today. Yet another reason why, anytime anyone asks me for a web host provider I can recommend, I always give 'em your name
  10. I run a website for people in Liverpool, Nova Scotia, and I keep getting emails from people in the UK who've visited our website because they think it's Liverpool, UK. How can I block access to our website from anyone in the UK?
  11. Never mind, I was going to ask a question about domain redirection, but will submit a ticket instead.
  12. Hi, Just trying to try out Noah's Classifieds on one of my sites, and noticed a couple of problems. First of all, the version offered via Fantastico is 3.0.2, but the latest version is 4.0.1. Any chance that can be updated? Or is that something that Fantastico has to update? Sorry, I'm not entirely sure who updates what in the Fantastico universe Secondly, I got it installed, but couldn't update any categories in the software. That may be a problem with the software, or it could be some flaw in the installation process the way it interacts with Hawkhost servers somehow, possibly? Anyway, I guess my real question is the first one, about whether it can be updated to 4.0.1. Thanks!
  13. Thanks guys....I did try doing it with a folder, and had no joy there either. I'll open a ticket.
  14. Hi, I'm a little stumped. I'm trying to password-protect a single webpage using .htaccess and .htpasswd, and not having much luck. In my home folder (not public_html), I have a folder "privateerdays". That's where my privateerdays.ca domain points to. In that folder is a particular file I want to password-protect: blogger.html. So I created a .htpasswd username/password file with MD5 encryption via the standard method, placed that in the privateerdays folder, and created an .htaccess with it that looks like this: AuthUserFile /home/canadave/privateerdays/.htpasswd AuthName "Privateer Days Blog" AuthType Basic Require valid-user But, it's not working at all. If I go to privateerdays/blogger.html in my web browser, there's no prompt for a username or password. Am I missing something here? Does Litespeed have some sort of issue processing this sort of thing? More likely I'm just being dense somehow....
  15. canadave

    New Site

    One other suggestion I'd make is to the button at the top of the main page, "Click for Live Chat with Sales." To me that makes it sound as if you guys are only interested in talking to someone live if they're thinking of purchasing a package--current customers with support issues need not apply This, despite the fact that if I mouseover the button it says "Click for live chat with sales/support." I think if you change the text to reflect what the mouseover says (sales/support), or even just something generic like "Click this button for live chat", that would make it sound less like you guys are just grubbing for sales Which we all know you're not!
  16. canadave

    New Site

    Really digging the new look, guys (although I have to admit that I've never been keen on cartoon mascots who look pissed off enough to take a swing at me if I look sideways at them!) Only minor quibble--it'd be nice to have a link back from the blog, forums, etc to the main site. But overall, looks great, works great, and I'll try to keep on the mascot's good side. --Dave
  17. Thanks Tony! Can you point me to more details about the newyear2009 promotion? I don't see any details of it on the HH main page where the Special Offers usually reside. If they buy a year up front, does that mean they'd get 50% off their total year's payment with that promo code? Cheers, Dave
  18. Hi, I just helped a non-profit group I volunteer with register their own domain name. For now, as soon as the domain comes online (in about an hour I guess), I'll add them on to my Hawk Host account so they have a web presence. However, I'm anticipating that they're going to want to obtain their own web hosting account, so of course I'm going to recommend they get a Hawk Host account My question is: if they get their own Hawk Host account, how do global DNS services "know" to point web requests for theirdomain.ca to their Hawk Host account rather than my own addon domain account for them? In either case their domain points to ns1.hawkhost.com and ns2.hawkhost.com, right? So how does a web request get resolved if I have them as an addon, yet they have their own HH account? Obviously once they get their own HH account I'd delete them as one of my addon domains. However, there will be a brief period where we'll both be "online" as it were. And how would I transfer their website files from the addon domain (directory on my account) to their account? My head is spinning...... Thanks, dave
  19. We "help them" by paying them a fee per month Other than that, I like the idea of a "powered by" graphic. If no one else designs one, and if I have time when I get back from my NYC vacation, I'll see if I can't put something together.
  20. Thanks Tony...now that you explain the bit about the 5%, that makes sense. Thanks for taking the time to explain this all further. Cheers, Dave
  21. Hi, This thread is more or less directed at Tony, but I thought I'd post it publicly so that I wouldn't hold a monopoly on any answers he might provide if I had sent him a PM. Tony, you posted this in the Announcements section, which unfortunately I don't have permission to reply to there: "For all Canadian customers we are now collecting GST as we are required by the CRA. There is nothing more to say about this if you're Canadian you'll pay the 5% tax. If you're not then you're not effected by this. Not much else to say about this we've grown quite a bit in the past year so this is now a requirement for us." I'm sorry, no offence, but I think there's more "to say about this." First off: when exactly does the GST take effect...does it kick in immediately for existing customers who are signed on to a plan (say, an annual plan)? Or does it only affect new signups? Also, how is the 5% GST calculated, since the billing is in US dollars? Given the disparity in the Canadian dollar, I'm wondering if it's correct to simply charge 5% on our US dollar amounts and call that a GST collection, as it winds up being a bit more than 5% in Canadian dollars. The GST should only be 5% of the Canadian dollar amount, to satisfy the CRA requirements. Or is it a case of "6 of one, half dozen of the other"? I'm not entirely sure if that works out differently if you calculate it differently. I realize the amounts we're probably looking at are not huge, and either way, Hawk Host's prices are more than fair--but a penny is a penny, especially in this economy. If you could elaborate on these questions a bit more, I'm sure I'm not the only one here who would appreciate it. Thanks!
  22. I was going to chime in with "WS_FTP Lite", but then I realized that would date me back quite a ways Actually, truth be told, I still use WS_FTP Lite occasionally on the PC (XP) side of my Mac (I think the program is still available on the Internet in some dusty back room somewhere). It's rudimentary, designed for Windows 3.1, and yet it works just fine for most basic purposes. But...umm....sure, go with Filezilla Or just fire up a DOS box and put and get......
  23. It sounds like you guys have already made up your minds to do it--and that's a good thing, it looks like a good idea. I can't see any downsides, really. They say everything's compatible, it's faster, saves server resources, and all the feedback says it's great. Has anyone heard anything BAD about using Litespeed? I'm looking forward to seeing it in action once you guys get it running. --Dave p.s. it was also nice to see the Suggestions forum used as a way to pose the question to us users! Excellent....
  24. Hey, awesome! Thanks for setting that up. Moving to New York eh? The city? That's my hometown...let me know if you need info on where the best pizzerias are
  25. So Cody/Tony, just to clarify this point so it's crystal clear--having a shoutbox on a site here is totally allowed, as long as it doesn't become a noticeable drain on system resources. Correct?