Courtenay Posted August 24, 2010 Report Share Posted August 24, 2010 Hey guys, Normally I would not post support questions here but I don't have any other avenue as far as I know. It seems I am not receiving email either through my email client (Thunderbird) or webmail. I need some help to fix it but I can't log into the support area on here because I've forgotten my password, and the forgotten password process includes having an email sent to validate which I will not receive. I can't lodge a ticket through email either for the same reasons. Is there anything I can do? Thanks Quote Link to comment Share on other sites More sharing options...
Cody R. Posted August 24, 2010 Report Share Posted August 24, 2010 Hey guys, Normally I would not post support questions here but I don't have any other avenue as far as I know. It seems I am not receiving email either through my email client (Thunderbird) or webmail. I need some help to fix it but I can't log into the support area on here because I've forgotten my password, and the forgotten password process includes having an email sent to validate which I will not receive. I can't lodge a ticket through email either for the same reasons. Is there anything I can do? Thanks The easiest way to go about this is to modify your e-mail in the client area (https://my.hawkhost.com) to something you can access. Then submit a new ticket (click new ticket / new account) and use the e-mail in question. You should be able to get through. The biggest thing is to make sure the e-mails line up in billing / support. PM me the webmail URL / server settings you're using . Quote Link to comment Share on other sites More sharing options...
Courtenay Posted August 24, 2010 Author Report Share Posted August 24, 2010 Thank you Cody, I have sent you a private message Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.